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Does ActivTrak recognize idle workstations if the screensaver isn't active?

Yes, ActivTrak senses mouse and keyboard input and determines if a user session is inactive so that actual application usage time is reported in the log and reflected in the statistics. By default, if a workstation is without user input for two minutes it is considered idle.

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Anton Seidler
  • 1980santana

    I have been trying to reach out to a technical support for a week, but no response. The program stopped working completely. Need your help to restore its functionality. Thank you