Release notes: Agent Health Status (Beta)

We're excited to introduce Agent Health Status — a new feature that gives account administrators direct visibility into agent health and performance metrics. This capability is now accessible to help you proactively monitor and troubleshoot agent issues.

Key Features

• Real-time agent health indicators in the Computer Agents view
• Detailed health status dashboard for each computer
• At-a-glance system connectivity checks
• User permission status monitoring
• Remote agent restart capability

How to Access

1. Navigate to Settings > Users & Groups > Computer Agents
2. Look for the new Status column displaying colored health indicators
3. Click any status indicator to view detailed health metrics

What You Can Monitor

• Current agent version and last contact time
• System connectivity status to ActivTrak endpoints
• Data upload status and backlog information
• User permissions and accessibility settings
• Associated user details

Note: Agent Health Status is currently in beta. Contact your account manager if you'd like to participate in the beta program.