Product Update: Changes to Screen Time and Total Time Terminology

We've made some terminology updates in our reporting to better reflect how work happens in today's hybrid workplace.

What's changing?

• New: Screen Time - A new metric showing the total time users spend on their devices. This includes Productive + Unproductive + Undefined time but excludes offline meetings.
• Total Time is now Total Work Time - This metric now includes:
  • Productive work time
  • Offline meetings (when integrated)
  • Time off (when integrated)

Who's affected?

These terminology changes will be visible to all customers included in our Schedule Adherence Early Access release 

Where you'll see these changes

The updated terminology appears in the following reports:

• Top Users and Groups report
• Productivity report
• Schedule Adherence report (new)

This change better aligns our product terminology with how modern work happens, giving you a clearer picture of your team's true working time across both digital activities and scheduled meetings.

Questions? Our support team is ready to help!