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What is Idle Time?

 

When reviewing the Dashboard and other reports, there will be a metric called "Idle Time", which we define as whenever a user goes two or more minutes without any keyboard or mouse activity.

For example, when looking at Productivity, we can see that this user has reported a few hours of idle time on average:

 

Screen_Shot_2019-04-22_at_3.19.11_PM.png

 

As you can see in the single day report at the bottom, there were three of these instances, each lasting five minutes or less on this users report for that day. 

  • It's important to note that the single-day view shows time in aggregate, so if a user was Idle for 3 minutes and using Chrome for 2, that five-minute block will display as Idle. 

 

 

 

 

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Tyler Winn
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