Idle time is recorded and displayed throughout ActivTrak; illustrating the time a monitored user is away from their computer and keyboard. Idle time often occurs when a user is in a meeting, on the phone, walked away from their computer for a break, and does not imply the user is not being productive nor not working. They are simply away from their computer.
For example, when looking at the Productivity report, we can view a group or individual's Idle-time displayed in yellow, compared to their Productive time displayed in green.
As you can see in the Single-Day report at the bottom, there were three of these instances, each lasting five minutes or less on this user's report for that day.
- It's important to note that the single-day view shows time in aggregate, so if a user was Idle for 3 minutes and then used Chrome for 2 minutes - that five-minute block will display as Idle.