Change Email Address Linked to an Account

In order to change the email on your account, navigate to Settings > Access > App Access and click on "Create New ActivTrak ID".

Once prompted enter the first name, last name, and new email address. Then assign the access level to admin and click next. 

A confirmation email with a link to finish creating the new account will be sent to the new email address. After setting up the new account, log out of the old account, log in to the new one, and navigate back to this Access page.

Now select the old account and click on the three small circles on the right side of the user and click "Delete" to remove the old account.

Was this article helpful?

5 out of 9 found this helpful


No comments