Understanding User Licensing

ActivTrak uses a very flexible licensing system that allows the end user to easily transfer licenses from one user to another.

Licenses are assigned on a per-user, per-domain basis, not necessarily by computer.

If an organization uses Active Directory and all of their computers are bound to it, there will be a 1:1 license per user ratio.

  • Active Directory Environments
    • Company A has 50 users that need to be monitored and 60 computers that are rotated in and out of use.
    • Their users log into the same domain regardless of which computer they are using and all the computers are bound to an Active Directory.



This company would want to install the ActivTrak agent on all 60 computers, but would only need to purchase 50 licenses. 

If one of their users used one computer on Monday, and a different on Tuesday, all their activity would be saved under a singular user.  

  • Non-Active Directory Environments

Company B has 4 users and 4 computers, and their users sometimes rotate machines.

    • Due to these computers not being linked to an Active Directory, each user logs directly into the local domain or said differently, the computer itself.


In this scenario, they would need a license for each user per each computer, and their data would be reported separately.


So if User 1 logged into his machine and then logged into User 2's machine, User 1 would then be using 2 licenses, and his reporting would by default show up as two different users. Reports can be combined using the Alias feature, but not licenses.


  • Chromebook and Chrome Extension Users 

End users who are deploying just Chromebooks or just using the Chrome Extension will use a licensing structure where one license will be required per Chrome login.  





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