Managing Access

You can control who has admin access to your ActivTrak account, and who has read-only access to your ActivTrak account. In order to invite individuals to the account, you are prompted upon account creation to invite. If your account is already established, or you wish to add or remove users, an admin of the account can go to Account>Access



Once on this page, you can review users who have access to the dashboard, as well as verify if they are an admin or not, and what groups they have to view. From this page, you can also toggle someone's admin rights on or off with a checkbox. If a user forgets their password, or you need to change it, you can do so from this console as well.


As shown below, you can create a new ActivTrak ID and invite a user, or delete a user if necessary. 


Clicking on New ActivTrak ID, you will get an invite option where you will invite by email the user which you want to have access to view ActivTrak data. You can also choose to make them an admin on this page as well.


If you choose to make the user an admin, they will have access to all settings and view all data within the ActivTrak account. We have a security audit log where everything is logged in order for you to ensure compliance.

If you choose to not make the user an admin, they will receive their invite, but will not be able to view any data until you assign the user a viewable group.


By clicking on Viewable Groups, you will be able to view all groups you have created within ActivTrak, and you will assign either a selected group to view or give the ability to view all data for All Users and Computers on the ActivTrak account.


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