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Running the ActivTrak Installer After Upgrading to macOS Catalina

After upgrading to macOS Catalina, it may be required to give the ActivTrak Installer permission to run.

 If so, you will see the following message when trying to install the agent:

 Screen_Shot_2019-10-24_at_12.05.46_PM.png

 

In order to fix this, click on the Apple icon in the top left of your screen and select "System Preferences".

 

Screen_Shot_2019-10-24_at_12.06.36_PM.png

Inside System Preferences, click on "Security and Privacy".

Screen_Shot_2019-10-24_at_12.07.22_PM.png

Click on the "General" tab and you should see the installer listed at the bottom. Click on "Open Anyway".

Screen_Shot_2019-10-24_at_12.08.18_PM.png

After clicking "Open Anyway", the security pop up that was shown previously will appear again, but this time with the option to open. 

Click "Open" and the installer will run normally.

Screen_Shot_2019-10-24_at_12.09.38_PM.png

 

 

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Tony Wurst
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