Roles and Permissions

There are three roles inside ActivTrak. It is possible for a user to have other roles depending on how the permissions are granted.

Both roles except for Monitored end-user are created and managed under Account > Access. Monitored End-User is the user that is collecting data.

  • Administrator of the Dashboard
    • Administrators have full control over the application and can make support and billing requests. 
    • They also have access to the creation of alarms and changing settings within the account. 
      • For example, Administrators are able to reclassify activities as productive or unproductive and change categories. These options can be found under Settings > Productivity and Settings > Categories. 
      • They also have the ability to enable and disable alarms, as well as edit them, and delete them.
      • A non-admin user will not see the settings option in the menu and will have their alarms greyed out, but still viewable.
    • By default, the email used to create the account will be an Administrator, and during this creating process, you can invite other users to the dashboard with optional admin access.
    • This user has access to view all users and all computers on the account.


  • Non-Admin Dashboard User
    • This user must be invited by an administrator of the ActivTrak account. This can be done at account creation, or through Account>Access
    • The non-admin user will not see any groups by default. This must be changed under Viewable Groups after access is granted.
    • Once the groups are assigned, the users in the group(s) assigned will be the only users the non-admin is allowed to view.
    • No changes may be made to any settings or alarms. 
    • This user has no access to the Settings Tab, Blocking Tab, or the delete options.
    • The only option in Account will be the ability to modify their individual ActivTrak Profile.Image_2019-12-11_at_11.19.38_AM.png
  • Monitored End-User
    • End users are the ones being monitored and have the agent installed on their machine. They may or may not be given access to 
    • The end-user may not be aware they are being monitored depending on workplace policy.
    • Administrators and Managers are also able to be monitored by installing the application on their computers. 

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