Deploying the Agent using the ActivTrak Remote Installer

Remote installation is a feature that is currently only available to Advanced Plan Accounts and works best when paired with an Active Directory server setup. 

While this is not required, it will make implementation easier as long as you have admin access on the domain. If not, you will need the user's credentials.

How To:

1. First, download and install the remote installation tool from https://app.activtrak.com/#/app/downloads.

2. Next, download the agent from app.activtrak.com on the Dashboard. 

IUSB.gif

NOTE: At this time, the remote installer is only available for PC. 

3. After downloading and running the tool, the following window will appear:

Screen_Shot_2019-12-18_at_10.59.53_AM.png

4. Click on "Browse" (highlighted above) and navigate to where the agent that was downloaded is saved. By default, this will usually be in your "Downloads folder".

Screen_Shot_2019-12-18_at_11.00.41_AM.png

5. Once the agent has been directed to, the remote install tool will show the agent version that is being installed.

6. Now direct the installer to where it needs to be installed. The three options to do this are, enter an IP address, computer name, or click Browse to find the computer on the network. 

Screen_Shot_2019-12-18_at_11.01.08_AM.png

7. After entering in the computer information, the remote tool will query that machine to make sure it can connect, and also check to see if there is an agent already installed. Once it has made a connection and shows an agent status, we can now click "Install" (or "Uninstall" if removing the agent) to remotely install the agent to that machine. 

Screen_Shot_2019-12-18_at_12.49.07_PM.png

8. Once the installation is complete, the remote tool will provide a confirmation message:

Screen_Shot_2019-12-18_at_12.51.33_PM.png

Was this article helpful?

13 out of 25 found this helpful

Comments

No comments