Deploying the agent using the ActivTrak Remote Installer

Remote installation is a feature that is currently only available to subscribers on the Advanced Plan and works best when paired with an Active Directory server setup. 

While this is not required, it will make implementation easier as long as you have admin access on the domain. If not, you will need the user's credentials.

 

First, download the remote installation tool from https://app.activtrak.com/#/app/downloads.

Then, download the agent from app.activtrak.com on the Dashboard. 

Please note that at this time, the remote installer is only available for PC. 

 

After downloading and running the tool, you will see the following:

 

Screen_Shot_2019-12-18_at_10.59.53_AM.png

 

Start by clicking on "Browse" (highlighted above) and navigate to where the agent that was downloaded is saved:

Screen_Shot_2019-12-18_at_11.00.41_AM.png

 

By default, this will usually be in your "Downloads folder".

 

Once the agent has been directed to, the remote install tool will show the version you are trying to install. Now you will need to tell the installer where to install it to.

You can either enter an IP address, computer name, or click Browse to find the computer on your network you want to install the agent on.

 

Screen_Shot_2019-12-18_at_11.01.08_AM.png

 

If you click "Browse", you'll see a network tree you can select a computer from.

 

Screen_Shot_2019-12-18_at_11.01.34_AM.png

 

After entering in the computer information, the remote tool will query that machine to make sure it can connect, and also check to see if there is an agent already installed.

Screen_Shot_2019-12-18_at_12.49.07_PM.png

Once it has made a connection and shows an agent status, we can now click "Install" (or "Uninstall" if removing the agent) to remotely install the agent to that machine. 

Once the installation is complete, the remote tool will provide a confirmation message:

 

Screen_Shot_2019-12-18_at_12.51.33_PM.png

 

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Tony Wurst
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