Included with Apple's macOS Catalina release were several changes to privacy settings on the Mac, including the requirement to give applications explicit access to capture the screen.
When ActivTrak first attempts to capture a screenshot on a Mac running macOS Catalina or higher, this message will pop up:
In order to grant ActivTrak permission to capture the screen for screenshot-based alarms, you will need to click on 'Open System Preferences'. If 'Deny' is clicked, you can update permissions later by clicking on the Apple icon in the top left and opening 'System Preferences'.
From here, click on 'Security and Privacy'.
Under the 'Privacy' tab, check the box next to scthostp under both 'Accessiblity' and 'Screen Recording'.
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