One of the features of the Advanced plan is the ability to capture multiple screenshots for an activity. By default, the agent will capture one screenshot whenever a user is active in a window for at least 20 seconds.
To change this, create a custom alarm with the following conditions:
- Match All
- Field: Duration(seconds)
- Operator: Greater Than
- Value: 10
- Case Sensitive: No
Then scroll down to the Screen Captures box under Actions and enable the following conditions:
- Capture Screenshots When The Alarm Is Triggered
- Multiple Screenshots
- Every 10 seconds
These conditions will tell the agent to capture a screenshot when a user is active on a window for ten seconds and continue to capture screenshots every ten seconds after that.
NOTE: There is no way to continuously capture screenshots after x amount of seconds the whole time the user is logged in and working. This is because alarms are based on the active window. Therefore, each time the users access a new site or application the counter restarts.
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