Unblocking the Agent on Windows

From time to time, Windows will flag the ActivTrak installer as being a potential risk. When you first run the installer, you may be presented with a screen that reads “Windows protected your PC / Windows Defender SmartScreen prevented an unrecognized app from starting. Running this app might put your PC at risk.”

Right-click on the install file and select "Properties". If you see the Security message below, check the "Unblock" box and Apply, then re-run the installer. If you are deploying using the Remote Installer or Group Policy, checking this box on the source installation file will allow you to push it to the target computer(s) as well.

For additional assistance, please reach out to ActivTrak Support.