Using Pop Up Alarms Effectively
Alarms are a great way to help to enforce the compliance requirements of an organization. Enabling the pop-up feature in alarms provides a notification to the employee, so they are able to immediately self-correct and become aware that their activity may not be allowed. This article details exactly how to use and enable pop-up alarms.
Creating a Pop Up Alarm:
As an example, you may not want employees to access Youtube during work hours, but a Terminate alarm may not be ideal because it will close the browser including any tabs that are work-related.
This can be accomplished using the following conditions:
- Match Any
- Field: Titlebar
- Operator: Contains
- Value: youtube
- Case Sensitive: no
Using these conditions agent to trigger the alarm when it sees "youtube" inside the title bar. Depending on your goal, you may need to tweak this to be more specific, like if you wanted to allow certain videos on YouTube, but not others.
Once the Pop-Up message action has been enabled, you will be prompted to enter in a message that will be seen by your end-user when the alarm is triggered.
There is an option to pre-fill some of this information by clicking on the tags above the text box. These will be contextual, changing based on who, or what triggers the alarm.
Using the example above, this is what an end-user would see based on these conditions:
NOTE: If you are using a discreet deployment and your employees do not know they are being monitored, it is not advisable to use Pop Up messages in your alarms.
For more information on custom alarms, please reference this article: Creating Custom Alarms.
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