ActivTrak’s Intelligent Auto-Classification feature automatically classifies most of the websites and applications that the majority of customers use including new websites and applications introduced.
Customers on the Advanced Plan can also assign category and productivity exceptions to specific groups to suit various different roles or teams.
To classify different groups, go to Settings on the navigation bar and select Classification which will open the Activity Classification page.
The Activity Classification page lets you easily view all current classifications, review auto-classified activities and adjust any activity category or productivity status. To assign exceptions by groups, click the Details button of an activity you wish to differentiate classification.
Assign Group Classifications
Clicking on the Details button for an activity lets you view more context of the top titles employees have visited the most as well as the top three users on this activity. You will also see the section underneath the activity details called Group Classification.
Click on Add Group Classification and a drop-down menu will appear for you to “Select a Group” from your existing list of groups you have established.
After you have selected a group, you will see that exception item is now under Group Classification. You can then change the category from the default which is shown and/or the productivity status from the default shown to reflect that particular group as needed.
Given that users can be assigned to multiple groups, the order of the group classifications will determine which classifications are recorded for the individual user. The order of the groups listed here will determine which classification is recorded - the first group listed is the highest priority.
To modify the order of these groups and their classifications, use the three-lined icon to the left of each group to drag the group to the preferred positioning.
These group classifications will also be visible in your reports with productive and unproductive classifications as well as category classifications reflected based on those group(s) exceptions. When a website or activity with a mixed classification is represented, such as in the Top Websites and Top Applications report, the mixed productivity icon will show.