Agent Not Auto-Updating

Customers that are not receiving auto updates to their agents will need to whitelist the following URL:

To Download:

https://winagent.s3-external-1.amazonaws.com/

Auto-Update:

https://d2cpj5kjqueajz.cloudfront.net/latestagent.txt

Agent Not Sending Data:

You will want to allow Backend.activtrak.net through the firewall as well.

 

Note: It is also good practice to add the antivirus exclusions to any security software in place.

Was this article helpful?

0 out of 0 found this helpful

Comments

No comments