Billing & Invoice Inquiries

There may be times when you need to change a payment method for the account subscription or acquire copies of billing invoices. In these situations, please email for further assistance. 

Note: Typically responses are sent within a 24 hour time period. If you fail to receive a response please check email spam and junk folders first, then contact ActivTrak Support via chat or email at

Below is a list of articles available to answer other billing related questions:

  • Common Pricing Questions
  • Supported Payment Methods
  • Failed or Late Payments
  • Sales Tax and VAT
  • Vendor and Remittance Details for ActivTrak
  • Supported Billing Currencies
  • Upgrade, Downgrade or Cancel a Paid Plan

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