Billing & Invoice Inquiries

There may be times when you need to change a payment method for the account subscription or acquire copies of billing invoices. In these situations, please email billing@activtrak.com for further assistance. 

Note: Typically responses are sent within a 24 hour time period. If you fail to receive a response please check email spam and junk folders first, then contact ActivTrak Support via chat or email at support@activtrak.com. 

Below is a list of articles available to answer other billing related questions:

• Pricing Frequently Asked Questions
• Supported Payment Methods
• Failed or Late Payments
• Sales Tax and VAT
• Vendor and Remittance Details for ActivTrak
• Supported Billing Currencies
• Upgrade, Downgrade, or Cancel a Paid Plan