The latest ActivTrak Agent versions:
Most Agents will auto-update without any action from an account Admin. However, under some circumstances, a manual update may be necessary. Please ensure you have the Weekly Digest enabled to receive timely notifications about Agent updates.
To check which Agent version is installed on devices, navigate to Settings > Users and Groups > Computer Agents.
NOTE: With each new Agent release, the ActivTrak Agent is optimized to ensure the best experience for ActivTrak customers. Because of this, we require that Agents are up-to-date before troubleshooting steps can be taken to resolve any Agent issues.
Please reach out to ActivTrak Support with any questions you may have.
Windows Agent Change Log:
|
Version |
Release Date MM/DD/YY (GA - EA) |
Notes |
|
8.6.5 |
TBD - 4/18/25 |
Fixed: A brief crash that occurred for some users when attempting to capture URL. |
|
8.6.4 |
N/A - 3/26/25 |
Fixed: A crash that could sometimes occur when transitioning out of Passive-Locked (an issue that affected a small number of users where the first activity after going passive failed to log). |
|
8.6.3 |
N/A - 3/10/25 |
This version was rolled back and is superseded by 8.6.4. |
|
8.6.2 |
2/18/25 - 1/31/25 |
Fixed: Crashes that occurred on some machines while idle; ScreenView not working for a small number of users; Remote Uninstall not working on Windows 11 machines. New: When known, Input Simulation Software detection notifications will now identify which user launched the process. Enhanced: Auto-update process. |
|
8.6.1 |
N/A - 1/09/25 |
Note: This version was rolled back and is superseded by 8.6.2. |
|
8.6.0 |
N/A - 12/26/24 |
Note: This version was rolled back and is superseded by 8.6.1 |
|
8.5.1 |
10/01/24 - 9/17/24 |
Fixed: Erroneous applications created for activities that should have been passive. Affected data corrected. Fixed: Issue setting some alarms based on description. New: Ability to remotely install Firefox extension. New: Mouse jiggler notifications will delineate between the two types: nefarious software and hardware/pattern detected. The latter will also contain the Titlebar, Executable, and URL of the activity active during detection (if applicable) to provide richer Alarm details and simplify investigations. The new notifications will have clearer, more actionable descriptions and are backwards compatible with existing Alarms: Software Old: POTENTIAL FALSE ACTIVITY artificial input apps: <app> New: Input Simulation Software Detected - artificial input apps running in the background: <apps> Hardware/Pattern Old: POTENTIAL FALSE ACTIVITY artificial input New: Repetitive Activity Detected – artificial input pattern detected starting <min> minutes ago. Possible causes: physical mouse jiggler, malfunctioning peripheral, etc. Latest activity was set to Passive. Enhanced: Agent auto-update process. |
|
8.5.0 |
8/19/24 - 8/07/24 |
Note: This version was rolled back and is superseded by 8.5.1. |
|
8.4.0 |
3/08/24 - 2/28/24 |
New: Ability to remotely enable extensions for Chrome, Edge, and Firefox, and remotely install Chrome and Edge Fixed: Issue with some erroneous ‘POTENTIAL FALSE ACTIVITY: artificial input’ messages; Issue where screenshot capture could occasionally fail Enhanced: Security |
|
8.3.4 |
2/06/24 - 2/07/24 |
Fixed: An issue that caused some upgrades and installs to fail. |
|
8.3.3 |
12/07/23 - 11/28/23 |
Fixed: Downgrade triggering Chrome extension installation; Some users not showing as Active in Team Pulse; Alarm bugs causing alarms not to fire, or to fire erroneously. New: Touchscreen support; Activity Log entry when artificial mouse movement is detected. Enhanced: Security; Autoupdate process.
|
|
8.3.2 |
9/05/23 - 9/05/23 |
Fixed: An issue where a small number of Citrix users might experience a crash. |
|
8.3.1 |
8/03/23 - 7/28/23 |
Enhanced: Security, Uninstall process, Citrix XenDesktop & XenApp Location detection support. Fixed: Incorrect workgroup/domain name for some users; ‘Url Unavailable’ on some Chrome sites; Screenshots not uploading for some users. |
|
8.3.0 |
N/A - 5/15/23 |
Enhanced: Security, Uninstall process. Fixed: Incorrect workgroup/domain name for some users; ‘Url Unavailable’ on some Chrome sites; Screenshots not uploading for some users.
|
|
8.2.20 |
4/12/23 - 4/07/23 |
Fixed: Over-reporting due to Lock Screen and laptop open/closed lid events on machines using Modern Standby; Chrome activities not being detected for some users. |
|
8.2.19 |
N/A - 3/23/23 |
Fixed: Some activity durations were over-reported due to Lock Screen or laptop closed detection issue. |
|
8.2.18 |
1/31/23 - 1/26/23 |
Fixed: Improved detection of screensaver close ending “Passive” state, accurate log of .RBF file executable names and faster detection of timezone updates when traveling. |
|
8.2.17 |
N/A - 1/23/23 |
Note: A defect was discovered during EA led to an additional fix and incrementing version to 8.2.18. |
|
8.2.16 |
11/10/22 - 11/17/22 |
New: Mouse-mover apps will generate an Activity Log entry with details that can be used to build Alarms. |
|
8.2.15 |
09/22/22 - 09/19/22 |
Fixed: Over-reporting from sleep/closed events and errant mouse movements. |
|
8.2.14 |
7/22/22 - 07/06/22 |
Fixed: Various bug fixes. |
macOS Agent Change Log:
|
Version |
Release Date MM/DD/YY (GA) |
Notes |
|
8.4.2 |
10/29/24 |
New: Prevent MacOS Sequoia's 30-day Screen Capture re-prompt for customers not using screen features — e.g. those who have not purchased the Screen Details add-on New: Agent Health Status Beta – optional dashboard to evaluate network and permissions issues (contact support@activtrak.com to inquire and enroll) |
|
8.4.1 |
10/01/24 |
New: Reduce permissions prompts in MacOS 15 Sequoia Note: macOS Admins, please keep an eye out for ActivTrak email updates regarding macOS Sequoia changes |
|
8.4.0 |
5/13/24 |
New: Ability to remotely enable and install extensions for Chrome and Edge Fixed: Issue where screenshot capture could have an incorrect timestamp Enhanced: Security |
|
8.3.3 |
12/15/23 |
New: URL capture when running websites as apps on Safari (Sonoma), Chrome, and Edge Enhanced: Security Fixed: Performance issue on a small number of machines causing the Agent to stop reporting activities |
|
8.3.2 |
10/06/23 |
New:
Enhanced: Security Fixed: Issue capturing URL on Chrome while searching page |
|
8.2.18
|
3/13/23 |
Fixed:
|
|
8.2.16 |
12/13/22 |
New: Mouse-mover apps will generate an Activity Log entry with details, which can be used to build Alarms. |
|
8.2.15 |
10/07/22 |
Fixed: Over-reporting from sleep/closed events and errant mouse movements. |
|
8.2.14 |
8/22/22 |
Enhanced: Stability of macOS Agent auto-update feature to enable devices to update automatically to the latest Agent versions. Fixed: General bug fixes. |
Chrome Agent Change Log:
|
Version |
Release Date MM/DD/YY (GA) |
Notes |
|
8.0.0 |
6/12/24 |
New: Compatibility with Chrome Manifest V3. More details here. |
|
6.0.7 |
10/05/23 |
Fixed: Performance issues associated with long-term persistence of screenshots and alarms. |
|
6.0.6 |
9/18/23 |
Fixed: Bugs related to alarm processing and duration calculation. |
|
6.0.5 |
3/31/23 |
Fixed: Bug where initial activity uploads sometimes retry repeatedly. |
|
6.0.4 |
3/15/23 |
Fixed: Bug affecting case-insensitive Alarms. |
|
6.0.3 |
3/14/23 |
New: Support for remote commands to troubleshoot Agent issues. Fixed: Intermittent data upload issue and sporadic real-time screenshots issue. |
|
6.0.2 |
2/17/23 |
New: Passive Time support, USB insertion detection, additional logged activities, remote diagnostics. Fixed: Reporting defects, Alarms reliability. |
|
5.4.2 |
2/3/23 |
Fixed: Potential cause of over-reporting addressed. |
|
5.4.1 |
1/26/23 |
Fixed: Ensured 5.4.0 activity tracking fix works under all conditions. |
|
5.4.0 |
12/20/22 |
Fixed: Repeated authorization prompts; some activities not tracking. New: Chrome Web Store listing. |
Learn More:
- ActivTrak Agent Deployment Guide
- ActivTrak Agent Compatibility, System and Browser Requirements
- Managing User Agents