Release date: January 2026
Critical information:
Status
- General Availability (GA): Fully released and available to all eligible customers.
Availability
- Plans: All Plans
- Rollout Schedule: Immediate
Requirements
- Permissions: Admins can configure Work Schedules; any user with dashboard access can use schedule filters
What's new:
Feature description
Work Schedules and Quick Entry dashboard schedules now support 15-minute time increments, giving you greater precision when defining work hours and analyzing productivity data. Previously limited to 30-minute intervals (9:00 AM, 9:30 AM, etc.), you can now set schedule times like 9:15 AM or 2:45 PM for more accurate schedule definitions.
Key capabilities
- Finer schedule granularity: Create work schedules with 15-minute precision instead of being limited to 30-minute intervals
- More accurate start times: Define employee start times that match actual work patterns (e.g., 9:15 AM instead of rounding to 9:00 or 9:30 AM)
- Better data filtering: Use 15-minute increments in dashboard quick entry filters for more precise productivity analysis
- Improved schedule adherence tracking: Align schedules more closely with actual work patterns for better Late Start Signal accuracy
Use cases
HR managers and team leaders can now create work schedules that precisely match their organization's actual start times. For example, if your customer service team starts at 8:45 AM instead of 9:00 AM, you can now set schedules that reflect this reality. This improved granularity means more accurate schedule adherence data and fewer false positives when monitoring Late Start Signals.
Target audience
- Primary Personas: HR Managers, Operations Managers, Team Leaders, Department Managers, Workforce Managers
- Fit Indicators: Organizations with specific start times that don't align to 30-minute intervals, teams tracking schedule adherence, customers using Late Start Signals (EA)
How to access:
Work Schedules configuration
- Direct Access: https://app.activtrak.com/#/app/settings/schedules/work
- Navigation Path: Settings > Schedules > Work Schedules
Dashboard Quick Entry filters
- Productivity by User: Workforce Management > Productivity by User
- Productivity Trends: Workforce Management > Productivity Trends
- Schedule Adherence: Workforce Management > Schedule Adherence
Support resources
- Work Schedules
- Productivity by User
- Productivity Trends
- Schedule Adherence
- Productivity Signals (EA)
Support contacts
- General support: https://www.activtrak.com/support/
- Feature-specific support: Contact Support for questions about Work Schedules or dashboard filtering
- Customer success: Reach out to your Customer Success Team
Feedback and performance
- Feedback channel: Provide feedback through the ActivTrak Support Center or contact your Customer Success Team
- Success metrics: Monitor schedule adherence accuracy and reduction in Late Start Signal false positives after updating schedules to use 15-minute increments