How to Optimize Live Report Performance

NOTE: This feature is currently available for select paid plan customers with large accounts who will benefit the most from this optimization in platform performance. If you'd like access, please contact Support. 

The new Live Reports Performance Optimization leverages a 90-day report data cache to boost the performance of ActivTrak live report and dashboard queries. This new cache is generated nightly to ensure analysis of team-level data is available quickly. Any updates to classification, users or groups are applied automatically to the cache just as they do today in Live Reports. 

To enable this optimization, from the dashboard, navigate to Settings > Account Configuration > Live Report Performance Optimization.

When you enable this setting, the current day’s data (today’s data) is excluded at the account level, allowing for all users accessing Live Reports within the 90-day cache period to experience faster load times.  

Additionally, once enabled, Live Report Performance Optimization settings will apply to historical date-range queries in the Date filter drop-down menu on the top left side of the individual live reports within the app. Today’s data will be excluded in queries such as Last 7 Days, Last 30 Days, This Week, Last Week, This Month, Last Month, This Year and Last Year. Today’s data is available when selecting Custom Ranges that include the current date and the “Today” filter.

Learn More:

• Navigating the Dashboard
• Using the Productivity Report
• Contact Support