Account Settings

General Account Settings

• Configure ActivTrak's Landing Page
• Gathering URL Information When no URL is Visible
• Passive Time Configuration
• How to Stop Tracking Users while Out of Office
• Setting & Changing Time Zones
• Hiding Active Directory Groups from View

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Account Access

• AD FS SSO Set-Up
• Azure SSO Setup Steps
• Connect your SSO account with ActivTrak
• Account Ownership Change
• Roles & Permissions for Access to Your ActivTrak Account
• Setting up Accounts as a Managed Service Provider (MSP)

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Billing & Payment Management

• Billing & Invoice Inquiries
• Common Pricing Questions
• Supported payment methods
• Failed or Late Payments
• Sales Tax and VAT
• Vendor and Remittance Details for ActivTrak

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Your ActivTrak Profile

• ActivTrak Profile
• Reset Your Password
• Change Email Address Linked to an Account
• Find Account Number

Managing Storage & Licenses

• Reclaiming licenses from users
• User Merge How To
• User Merge
• User Agents Page 101
• Free Up Storage Space
• How to Delete Users and Computers

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