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ActivTrak Help Center
Account Settings
Account Settings
Account Configuration
How to Optimize Live Report Performance
How to Customize Your ActivTrak App UI
Passive Time Configuration
What is Passive Time?
Passive Time Frequently Asked Questions
Enhancements to Passive Time Classification
Classifications
Activity Classification: A Step by Step Guide
How to Classify Productivity and Categories by Groups
How to Use the Ignore Category
Gathering URL Information When no URL is Visible
Access
Roles and Permissions for Access to Your ActivTrak Account
Granting Data Access to Employees
Account Ownership Change
Users & Groups
Creating and Managing Groups
Create and Change Aliases
Do Not Track
Upload Groups and Assignments in Bulk
Hiding Active Directory Groups from View
Scheduling
Use the Scheduling Feature to Reflect Employee Working Hours
How to Account for Time Worked on Vacation Days & Weekends (Avoid Diluting Average Metrics)
How to Stop Tracking Users while Out of Office
Time Zone
Time Zone Settings
Security
Security Audit Log
Connect your SSO account with ActivTrak
AD FS SSO Set-Up
Azure SSO Setup Steps
Setting up Google Authentication
Your ActivTrak Profile
ActivTrak Profile
Find Account Number
Reset Your Password
Change Email Address Linked to an Account
Agent Management
Managing User Agents
Managing Computer Agents
ActivTrak Agent Compatibility, System, and Browser Requirements
Updating the Agent
Agent Footprint
How to Identify Active Agents Not Reporting Data
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Data, Storage and Licenses
FAQ: ActivTrak's Data Retention Policy & Data History
How to Reclaim Licenses
User Merge How To
User Merge
Free Up Storage Space
How to Delete Users and Computers
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Billing & Payment Management
Billing & Invoice Inquiries
Common Pricing Questions
Supported payment methods
Supported Billing Currencies
Steps To Take Before Canceling or Downgrading Your ActivTrak Subscription
Upgrade, Downgrade or Cancel a Paid Plan
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