ActivTrak Product Team

1. Account Administration
2. Legacy User Management

New User Management Starting March 18, 2026, our new and improved user management is rolling out to all accounts. Account management actions—including merging Agents, setting the tracking status, ...

• Edited June 22, 2026 18:56
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1. Release Notes & Updates
2. Release Notes

Release date: May 8, 2026 Template versions: ActivTrak for BI - Timesheet Reconciliation: Power BI v1.1 ActivTrak for BI - Contractor Billing Reconciliation: Power BI v1.1  Critical information:S...

• Edited July 14, 2026 21:08
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1. Account Administration
2. User Management

ActivTrak Academy Prefer to watch? Check out the Tracking Status course in ActivTrak Academy (available with paid accounts and free trials). Contents Track users Untrack users & retain data Learn ...

• Edited June 22, 2026 21:42
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1. BI Reporting
2. ActivTrak's BI Glossaries

This glossary covers the key metrics and terminology used in ActivTrak for BI - Schedule Adherence. Use it to interpret schedule adherence patterns and have more productive conversations about atte...

• Edited August 07, 2026 19:32
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1. Account Administration
2. Account Configuration

Each User Role comes with a default set of permissions that can be customized. It’s important to configure your account User Roles appropriately to maintain employee privacy and limit access to acc...

• Edited August 05, 2026 16:21
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1. Getting Started
2. Deeper Dive

ActivTrak uses two different data technologies to power your analytics. Live Data displays real-time information as it occurs, while Insights presents processed analytics with historical context. K...

• Edited July 20, 2026 18:19
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1. Getting Started
2. ActivTrak Glossaries

This glossary will help you understand the key metrics and terminology used in Workforce Utilization. Use this reference to interpret dashboard data and effectively communicate findings to your lea...

• Edited August 07, 2026 15:14
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1. Release Notes & Updates
2. Product Updates

Enhanced SCIM API User ManagementWe're enhancing our SCIM API to give you complete control over user tracking states without forcing data deletion. Now you can untrack users while preserving their ...

• Edited February 06, 2026 13:59
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1. BI Reporting
2. ActivTrak's BI Reports

ActivTrak for BI - Financial Loss translates workforce underutilization into financial metrics by quantifying the number of underutilized FTEs and associated salary costs. Available to customers wi...

• Edited August 07, 2026 20:18
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1. Getting Started
2. Best Practices

When reviewing productivity data in ActivTrak, you might notice some unexpected average productivity numbers. This article explores common scenarios and how to resolve them.Contents Common scenari...

• Edited July 14, 2026 21:07
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