ActivTrak Product Team
Articles
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Personal Insights
Personal Insights, available in select plans, helps managers and employees understand individual work habits so they can make informed decisions that boost productivity and sustain results.To acces...
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Setup Guide: TriNet HR Platform
This guide will walk you through creating an API key within TriNet and entering it into the linking flow.Contents Prerequisites Generating your API key Copy and paste the API token into the link Pe...
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Manage Do Not Track Rules
The Do Not Track tab consolidates all do not track rules in one location, including user-associated identifiers and logins, global logins, and system logins that should never be tracked.On the Do N...
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Release Notes: Exclude Non-Working Days Filtering & “Not Applicable” Enhancements
Release Date: December 4, 2025 Critical information:Status General Availability (GA): Fully released and available to all eligible customers. Availability Plans: All plans Rollout schedule: Immed...
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Product Update: Changes to Time Measurement Metrics
We've made some terminology updates in our reporting to better reflect how work happens in today's hybrid workplace.What's changing? Work Time is a new metric that includes Productive work time pl...
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Customer Service Productivity
Activrak’s Customer Service Productivity report provides detailed insights into your customer service team's workload balance and performance. It enables you to enhance customer satisfaction with a...
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Deploy the Agent on macOS Sequoia (and higher)
In macOS Sequoia (versions 15.1–15.4), Apple enhanced security measures by increasing permission dialogs and notifications while removing specific administrative controls. This guide provides compr...
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Configure ActivTrak for GDPR Compliance
Important: This article is not intended to replace official legal counsel. We are not legal experts. Please consult your lawyer. We exist to help customers improve their businesses. It’s important ...
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Customize Your ActivTrak App
ActivTrak can be used for multiple use cases across various industries. To ensure our customers can quickly and easily access the information most important to them, ActivTrak offers several UI cus...
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AD FS SSO Set-Up
Note: The MSA agreement must be reviewed and accepted first by the account Admin before going through this process. Trials should complete this SSO Setup process before the expiration date to ensur...