Did you run into any issues? Check out this section to learn troubleshooting tips and tricks to work through common issues.
- Can the agent work offline?
- Will it work on terminals?
- Can the ActivTrak account be used by multiple administrators at one time?
- Does ActivTrak track the URL's for browser applications, or just the text in the title bar?
- Is this compatible with Mac OS?
- Can you disable tracking screen shots?
- Do I have to be logged in to monitor?
- Is stopping the Agent service same as uninstalling it?
- Users at my site may work on multiple workstations. Will ActivTrak work for me?
- Does ActivTrak's control panel indicate a stopped service?
- Does ActivTrak support Key Logging?
- If Activtrak is uninstalled will it be shown in the reports?
- Can I install the agent in a pc that accesses internet via proxy server?
- How do I install this on mobile phone?
- Does this tool affect PC performance ?
- It tells me to enter an admin password.
- Does ActivTrak recognize idle workstations, even if the screensaver is not active?