The ActivTrak Agent uses WinHTTP to communicate with proxy servers. If your network uses a proxy server, you'll need to configure the Agent to route through it. This is for use on Windows.
Before you begin
You'll need administrator rights to run these commands.
Important for 64-bit operating systems: You must use the netsh.exe located in the C:\Windows\SysWow64 folder.
Configure proxy settings
Open a command prompt with administrator rights and run one of the following commands based on your proxy configuration:
Configure with proxy name
Replace yourproxyname.com with your actual proxy server name.
netsh winhttp set proxy yourproxyname.comConfigure with IP address and port
Replace 111.222.333.444 with your proxy server's IP address and 80 with the appropriate port number.
netsh winhttp set proxy 111.222.333.444:80Get help with WinHTTP commands
For additional command options and syntax, type the following in your command prompt:
netsh winhttpThis displays all available WinHTTP commands and their usage.
Verify configuration
After configuring the proxy settings, install the ActivTrak Agent following your standard installation process. The Agent will now route its communication through the configured proxy server.
Need help?
Contact ActivTrak Support via chat or email support@activtrak.com if you need further assistance.