Installing the ActivTrak Agent via Command Line

The ActivTrak agent downloads for Windows as a standard MSI file. As such, the command line and PowerShell commands that use MSIEXEC will work as normal. The command to utilize for a quiet deployment is detailed below. The use of these commands should be done with an Elevated Command-Prompt or PowerShell window.

Important Notes:

• Alter the command code below to exactly match the file path, unique account number, and randomly generated alphanumeric characters for your installer file.

• Make sure you have not renamed the installer file, and that your computer did not add a (1) or (2) at the end of the file when downloaded. Modifying the name of this installer in any way will prevent the agent from being properly installed.

• If using a MDM solution, installing silently may require a variation other than the -Quiet shown below, for example /Quiet, -Q , /Q , or /QN.

Example: 

MSIEXEC /i C:\Users\username\Downloads\ATAcct123456_aCt1v_TRaCk1_12345678912.msi -Quiet

Quietly install:

MSIEXEC /i ATAcctxxxxxx_{RandomSecurityToken}.msi -Quiet 

Quietly uninstall:

MSIEXEC /x ATAcctxxxxxx_{RandomSecurityToken}.msi -Quiet 

If in the event an installation fails run the following installation command to enable install logs and create or update a support ticket with the log file attached for the team to review and respond. 

MSIEXEC /i ATAcctxxxxxx_{RandomSecurityToken}.msi -Quiet /l*v %TEMP%\atinstall.log

• These commands should be used when interacting with a remote machine and you would like to deploy the agent silently. These also work when using an RMM Tool that has Remote Command Line Access, or through the use of PSExec.
• The command will run silently and you will not receive any additional message about it after the command is run. If you choose to use an RMM tool or other third-party tools, this may provide you with a success or fail message.