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Product Update: Flexible Hours Schedules

We've added flexible hours schedule support to make ActivTrak work better for teams with varying work patterns.

What's new

You can now create schedules for Users who work non-standard hours or are held to daily productivity goals rather than specific start and end times.

When creating or editing a Work Schedule, toggle on Flexible Hours at the top of the panel. Instead of setting specific start/end times and breaks, you'll select which days people work—like Monday through Thursday or Monday, Wednesday, Friday.

What this means for your dashboards

For Users with Flexible Hours Schedules, certain time-specific metrics won't appear in your dashboards. In Schedule Adherence and Schedule Adherence Trends, you'll see blank fields for metrics like:

  • Break Time
  • Late Start
  • Early End

This is by design. These metrics only make sense when someone has set hours. For Users with Flexible Hours, we focus on whether they meet productivity goals on their scheduled workdays, rather than whether they logged in at a specific time.

For Users assigned Flexible Hours schedules: Schedule Adherence Productivity Signals will not trigger, since there are no defined start/end times to measure against

Why use Flexible Hours Schedules

Some roles don't fit the traditional 9-to-5 model. Remote workers, creative teams, and employees managing personal responsibilities often perform better with flexibility around when they work, as long as they're hitting their daily productivity targets.

Flexible Hours Schedules let you track what matters—productive output on scheduled work days—without penalizing people for working outside conventional hours.

Getting started

Navigate to Settings > Schedules to create a schedule with Flexible Hours or convert an existing one. Assign users who need flexibility, and their dashboard metrics will automatically adjust to reflect this schedule type.

Questions? Check out our Creating Schedules article for step-by-step instructions.

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