ActivTrak MCP allows you to connect ChatGPT directly to your ActivTrak workforce data. Query your workforce in natural language, generate custom analyses and visualizations, leverage data pulled from multiple sources (HRIS, CRM, etc.) and uncover clearer insights without leaving ChatGPT.
This guide walks you through setting up ChatGPT to connect to the ActivTrak MCP.
Contents
- Requirements
- Enable MCP Access in ActivTrak
- Configure the MCP Connector
- Connect ChatGPT to ActivTrak MCP
- Start querying your workforce data
- Troubleshooting
- Data access and privacy
- What you can query
- Feedback and support
- Frequently asked questions
Requirements
- An active ActivTrak account with admin access (to enable MCP access for your organization)
- A ChatGPT account with the ability to enable Developer mode
- ChatGPT web interface or ChatGPT desktop app
- 5-10 minutes to complete the setup
Enable MCP access in ActivTrak
Only an account administrator can enable MCP access for your organization. If you are not an admin, share this step with your ActivTrak administrator and ask them to complete it.
- Log in to ActivTrak as an Admin.
- Navigate to APIs & Integrations > MCP Access.
- Click the Enable MCP access button in the top right.
- A confirmation dialog will appear. Review the details and click Enable access.
- Once enabled, you will see a confirmation message.
Configure the MCP Connector
Any user can set up a ChatGPT developer mode app to connect to ActivTrak.
- Go to Settings > Security and login and ensure Developer mode is turned ON. Exit Settings.
- Go to Plugins and create a new Plugin.
-
Configure the plugin with the following values:
Name: ActivTrak MCPConnection: https://api.activtrak.com/advisor/mcp
Authentication: OAuth
- It should prompt you to a login page; use your normal ActivTrak credentials and sign in.
- When you start a chat and want the Account context, you may need to click on the "+" and choose ActivTrak MCP as an option.
Connect ChatGPT to ActivTrak
Individual users follow these steps to connect ChatGPT to ActivTrak:
- Open ChatGPT in your browser or desktop app.
- Start a new chat and click the + button in the chat composer to access Plugins.
- Find and select the ActivTrak MCP developer app.
- You will be redirected to an ActivTrak login page. Enter your ActivTrak username and password. If multi-factor authentication is enabled on your account, complete that step.
- After successful authentication, you will see a confirmation message: "You're connected."
- Close the browser tab and return to ChatGPT. ChatGPT is now connected to your ActivTrak data.
Start querying your workforce data
You can now ask ChatGPT questions about your workforce in natural language.
Example queries:
- Show me the utilization trends for our Sales team over the last 30 days.
- Which team members started late frequently in the past week?
- What is the average productive time for our customer success team compared to last month?
- Create a chart showing productivity by team for the last quarter.
ChatGPT will access your ActivTrak data using your permissions. You will only see data that you are authorized to view based on your role permissions and Viewable Groups configuration in ActivTrak.
Troubleshooting
I see the ActivTrak login page, but my credentials don't work
- Verify that your ActivTrak administrator has enabled MCP access.
- Verify you are using your ActivTrak username and password.
- If you have multi-factor authentication enabled, make sure you complete that step.
The connection worked, but ChatGPT doesn't respond to workforce questions
- Try asking a simpler question: "What data domains are available?" or "Show me my productivity data."
- Try using a different model. GPT-5.4 is the recommended model.
- Restart ChatGPT and open a new chat.
Data access and privacy
Your data is secure:
- All connections are encrypted.
- You can only see data that matches your ActivTrak role permissions and Viewable Groups.
- ActivTrak's compliance guardrails are enforced — the system will not answer questions asking for termination recommendations or other HR judgments.
Your administrator has visibility:
- Your ActivTrak administrator can see which users have connected to ChatGPT and when they last queried data.
- Administrators can revoke a user's connection at any time from the MCP Access page.
What you can query
At launch, ActivTrak MCP supports queries about:
- Productivity: Productive time, productive hours vs. goals, productivity trends by team or individual
- Utilization: Team utilization rates, over/under-capacity analysis, utilization trends, workload distribution
- Schedule adherence: Work schedule adherence metrics, start/end time alignment, and schedule consistency
- PTO data: Paid time off tracking, leave balances, and absence data (available if your account is leveraging the HRIS Integration)
We will add additional data domains throughout the year.
Feedback and support
We want to hear about your experience using the ActivTrak MCP.
To flag an inaccurate or unexpected response:
Contact your ActivTrak Support team directly with details about the issue, unexpected response, or feedback.
For technical support or other questions:
Contact your ActivTrak Customer Success team.
Frequently asked questions
What if I disconnect ChatGPT from ActivTrak?
You can reconnect at any time by following the Configure the MCP Connector section. Your ActivTrak Admin can also revoke your connection from the MCP Access page.
Can I see data from other employees that I don't have permission to view?
No. ActivTrak enforces your Viewable Groups permissions. You can only see data you are authorized to see in ActivTrak.
Is there a cost to use ActivTrak MCP during the Beta period?
No, Beta access is free. Once the Beta period ends, ActivTrak MCP will remain available at no additional cost for customers on eligible ActivTrak Product Packages.
What happens if I stop using ActivTrak MCP?
Simply disconnect ChatGPT from ActivTrak via the MCP Access page in the ActivTrak App. You can reconnect anytime by following the setup steps again.