Help Center Team
Articles
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ActivTrak Profile
The ActivTrak Profile can be found under Settings > Access > ActivTrak Profile. All users who have dashboard access can access the page below.Upon account creation, the user fills out some basic in...
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Setting up Accounts as a Managed Service Provider (MSP)
It’s essential that our MSP/MSSP partners set up their end-user customers correctly to ensure that you can scale your ActivTrak business while also securing your business and your end-users’ data.T...
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Establish an Organizational Baseline
Understanding what's "normal" for your team is the foundation of effective workforce analytics. When you establish a baseline of typical work patterns, you can quickly spot unusual activity, identi...
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Customize Your ActivTrak App
ActivTrak can be used for multiple use cases across various industries. To ensure our customers can quickly and easily access the information most important to them, ActivTrak offers several UI cus...
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Data History (Add-on)
Accounts with a paid package can extend their total data history in increments of 1 year, up to a maximum of 3 years, to enable longer-term comparisons and data trend analysis. The Data History (Ad...
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Open Source Software Disclosure
Some of ActivTrak’s products made available for download include third-party open-source software licensed to ActivTrak for use and redistribution under applicable open-source licenses. Below is a ...
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Assign Child Accounts per User with 'Viewable Accounts'
What is it?Previously, all Command Center users could view all customer accounts ("child accounts").With Viewable Accounts, Command Center Admins can now control which users can view and manage whi...
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What Data Does ActivTrak Collect?
Are you curious about what data ActivTrak collects? The tables below provide information on every piece of data retrieved by an installed Windows and macOS Agent, as well as data collected through ...
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HRIS Integration (Add-on)
The Human Resources Information System (HRIS) Integration (Add-on) automatically syncs your organization's time-off data with ActivTrak dashboards, giving you complete visibility into when employee...
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How ActivTrak Respects Employee Privacy
ActivTrak's mission is to provide insight into how teams work to increase employee productivity, reduce the risk of burnout, and improve employee engagement and experience.To do this, ActivTrak col...