Uninstall the Agent

There are two ways to uninstall the agent both of which will require access to the ActivTrak account:

1. Download the installer from your Dashboard. 

Once you have the installer, run it on the computer you wish to remove the agent from and choose 'Remove'. If you are running an outdated version of ActivTrak, it will first upgrade to the most recent version. The installer can then be run once more in order to display the 'Uninstall' option. 

On macOS to uninstall the agent after opening the installer deselect the "Upgrade" checkbox and then select the "Uninstall" option. 

2. Use the remote uninstaller.

This method will also delete all data associated with the computer(s) selected, so please be sure to export any information you wish to keep first.

Navigate to Settings> Users & Groups > User Computers, then choose the remove icon next to the computer(s) you want to uninstall the agent from.


Was this article helpful?

37 out of 144 found this helpful


No comments