Do Not Track

The ability to control which data stays private is essential when collecting the activity of your employees. The “Do Not Track” category allows administrators to exclude specific users so they don’t take up extra licenses. It also helps provide a cleaner data set by only including the users needed to be analyzed. A common example of using the Do Not Track list is when IT administrators regularly log into users' computers to perform troubleshooting.

How To Access:

Navigate to Settings > Users & Groups > Do Not Track. 

On the Do Not Track page, a list of anyone who has already been added, as well as options to add users will be shown. You can also add users to the Do Not Track list directly from the User Agents Page, located under Settings –> Users & Groups –> User Agents. 


How to Manage:

  • Add Users
    • This will add users to not be tracked on a local domain login. For example, if multiple users share a computer but do not use Active Directory, this will allow you to specify which users on that machine should not be tracked.

  • Add Global User
    • Logins can span multiple computers in a domain. Adding a Global User enables Do Not Track anywhere the user logs in, regardless of which domain machine is used.

When adding a user to the Do Not Track list, this warning will be given:


Any data that has already been recorded will be deleted, and it cannot be reversed. 

Once the box is checked, click "Add" to add the user to the Do Not Track list. After adding a user, the list will automatically update.

Logon Domain will indicate if the Do Not Track entry is being applied to a specific domain.

BEST PRACTICE: You should regularly review the list of users on the Do Not Track list and consider whether or not they need a license.

If you have any questions feel free to chat with us from the Dashboard or email us at 

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