Do Not Track

The ability to control which data stays private is paramount when collecting activity of your employees. Have a computer that is shared by multiple users but only need to track one or two of them? Should HR staff or executives be excluded from having their activity captured?

The “Do Not Track” category allows administrators to exclude specific users so they don’t take away from the allotted amount. It not only frees up licenses, but it also helps provide a cleaner data set by only including the users you need to analyze.

If there are users that use the computer you want to monitor but do not want to be tracked, the Do Not Track list will prevent the agent from monitoring them and using a license.

You can find the Do Not Track list under Settings > Do Not Track.


On the Do Not Track page, you'll be presented with a list of anyone who has already been added, as well as options to add users.




  • Add Users
    • This will add users to not be tracked on a local domain login. For example, if multiple users share a computer but do not use Active Directory, this will allow you to specify which users on that machine should not be tracked.

  • Add Global User
    • Global Users are tied to Active Directory accounts. Through Active Directory, logins can span multiple computers in a network. This enables Do Not Track anywhere the user logs in, regardless of which Active Directory machine is used.

When adding a user to the Do Not Track list, you will see this warning:


Any data that has already been recorded will be deleted, and it cannot be reversed. 

Once you check the box acknowledging this, you will be able to click on "Add" and have that user be added to the Do Not Track list.



After adding a user, the list will automatically update.

Logon Domain will indicate if the Do Not Track entry is being applied to a specific domain (in this example Tony's MacBook Pro) or any (so regardless of where the user logs in, they will not be tracked).

A common example of using the Do Not Track list: If you have IT administrators who are regularly logging into users computers to perform troubleshooting.

You should regularly review the list of users on the Do Not Track list and consider whether or not they need a license. See also, How to Delete Users

If you have any questions feel free to chat us from the Dashboard or email us at 

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