These eight steps will help you succeed as an ActivTrak MSP Partner.
Review the MSP program with the our MSP Team
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Set up new Accounts in Command Center as an MSP
Email msp@activtrak.com with customer details (company name, website URL, and the email used during creation) when you start a new customer trial.
Review the Getting Started Checklist
If you have new devices you want to monitor, here's how to:
Set up Alarms
Use Custom Alarms to track activities that matter most to you.
Learn how and when to take real-time Screenshots and Videos
Detect and capture USB and Cloud Storage Activity
Get notified of changes to your ActivTrak instance through Security Audit alarms
Enable external notifications via Webhooks
Use webhooks to connect ActivTrak with third-party applications.
Get familiar with monthly billing
ActivTrak initiates billing when you activate each end-user subscription
Your first bill is based on the number of licenses requested as the initial user count
Additional monthly bills are generated based on actual usage and include your monthly program costs (NFR licenses) plus aggregate customer usage across all deployments
ActivTrak bills participating MSPs with a monthly consolidated bill
Bookmark these important ActivTrak pages
Save these important contacts
MSP Partner inquiries: msp@activtrak.com
Dedicated MSP Partner support: msp.support@activtrak.com