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The Productivity Report

The Productivity Report gives insight into your users’ work habits so you can increase employee productivity across your organization. To access the Productivity Report, navigate to Live Reports > Productivity Report. 

(Pro tip: Add the Productivity Report to your Favorites for quick access.)

There are two visual charts in the Productivity Report, the Productivity Bar Chart and the Single-Day Report.

Productivity Bar Chart

The Productivity Bar Chart displays the overall productivity of users, computers, or groups during a specific timeline. You can adjust each of these by using the filters at the top of the report.

Activity types:

  • Productive (green) - Activities classified as productive work
  • Unproductive (purple) - Activities classified as unproductive
  • Undefined (grey) - Activities not yet categorized
  • Passive Time (lighter shades) - Time without active keyboard/mouse input, colored based on most recent activity
  • Offline Meetings (peach) - Time spent in scheduled meetings and non-digital work
  • Location - Where work was performed (Remote, Office, Remote/Office, or Unknown)

Notes: 

  • To see passive and undefined times in the chart, select "Detailed View” option located to the top right of the chart
  • Learn more about these categorizations and how to change them — here.

Hovering over any of the blocks will provide the exact amount of time spent on that category. You can also click on the legend to isolate the block categories.

Single-Day Report

This report displays an aggregate of each user's activities for that day, displayed in 5-minute blocks by default, and up to 2-hour blocks if desired. The time period the report displays can also be customized by changing the start and end times.

Strict Mode

With Strict Mode enabled, any time interval that includes unproductive activity will be marked as purple, regardless of the amount of time spent in that unproductive activity. Similarly, any time interval that includes Passive Time will be marked as the lighter variation of its corresponding color. To enable Strict Mode, select the checkbox above the Single-Day Report.

How productive time is calculated

The single-day report assigns each block a productivity category based on the activity the user spent the most time in within the time interval. For example, the user may have spent 3 minutes inside Slack (Productive) and 2 minutes on YouTube (Unproductive). However, since most of the 5-minute interval period was spent in a productive activity, the block will appear as productive.

Early Access Feature: Schedule Adherence 

The Schedule Adherence features in the Productivity Report give you new insights into how users' work patterns align with expected working hours. This helps managers ensure shift coverage and make data-driven scheduling decisions.

The Single-Day Report now includes schedule visualization features:

  • Schedule Start and End Times - Define when shifts should begin and end
  • Visual Schedule Representation - Easily see schedule boundaries directly on the timeline
  • Work Pattern Analysis - Quickly identify work that happens outside scheduled hours

 

How It Works

  1. Enter the schedule start and end times in the fields at the top of the report
  2. The schedule appears visually as vertical lines on the timeline
  3. Analyze how actual work patterns compare to scheduled hours
  4. Identify late starts, early departures, and work outside of scheduled hours
  5. Make informed decisions about scheduling and shift coverage

These schedule start and end time fields are also available in the Top Users and Groups report (EA).

Learn more:

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