The Working Hours report, available in all ActivTrak plans, provides an overview of daily activity, including the ability to track attendance, understand work habits and manage team coverage with a summary of team and individual working hours.
To access the Working Hours report, navigate to Live Reports > Working Hours.
Tip: Add the Working Hours report to your Favorites for quick access.
Contents
- When to use the Working Hours report
- Navigating the Working Hours report
- Practical applications
- Learn more
When to use the Working Hours report
The Working Hours report provides a comprehensive view of how your teams and individual users spend their time. This data helps you:
- Track attendance and understand when team members start and end their workday
- Identify productivity trends across your organization
- Monitor work patterns and ensure alignment with company policies
- Make data-driven decisions about resource allocation and training
Note: Location data is only available with select plans. Contact sales@activtrak.com to demo this feature or upgrade your plan.
Navigating the Working Hours report
Filter settings
Like other Live Reports in ActivTrak, the Working Hours report can be filtered by user, group, and time range using the drop-down filter menu options at the top of the report. Click the Refresh button after making your selections to ensure they are applied.
Using the Working Hours report
The Working Hours report provides two views: Summary and Detailed. Use the toggle in the top left to switch between them.
The Summary View shows a summary of each employee's working hours, including:
| Location | The user's working location (Remote, Office, Remote/Office, or Unknown) |
| Productive | The amount of time a user spends in applications or sites classified as productive |
| Screen Time | Formerly Total Time; the total time users spend on their devices, including all Productive, Unproductive and Undefined time |
|
Offline Meetings |
Time spent in scheduled meetings involving non-digital work |
| Time Off | When the employee was using paid time off (for those using the PTO integration, currently in Beta) |
| Work Time | The total time spent working, whether during or outside scheduled hours, including all Productive time and Offline Meetings |
Note: The Location (if enabled) and Offline Meetings columns will not show data for the current day.
Switch to Detailed View for additional metrics, including a breakdown of the activity types into Active and Passive:
| Active | Time where the user is providing input to the computer via keyboard and/or mouse |
| Passive | Time without active keyboard and/or mouse input |
Column selector
The column selector dropdown in the top-right corner of the report provides flexible customization of the displayed data:
- Click the Columns dropdown to view all available columns for your current view (Summary or Detailed)
- Check or uncheck boxes to show or hide specific metrics
- Customize both views independently - set up different metrics for the Summary view and the Detailed view based on your needs
- Click the Apply button
- Your customizations persist - once set, your column preferences will be saved for when you return to the report
Important: Your column selections are specific to each view (Summary or Detailed). When you switch between views, the column selections will update accordingly to show your saved preferences for that particular view.
This feature is especially useful when you need different metrics for different purposes:
- Configure the Summary view for quick status checks with essential metrics
- Set up Detailed view with comprehensive data points for deeper analysis
- Both configurations remain saved, creating a personalized reporting experience
Exporting data
Use our Export feature to seamlessly integrate ActivTrak data with additional metrics to uncover correlations between working hours patterns and key performance indicators.
The metrics you've selected to display using the column selector will be included in your export. If you need additional data in your export, make sure to add those columns to your view before clicking the Export button.
To export data from the Working Hours report:
- Set your desired filters for user, group, time range and columns
- Click the Export button in the upper right corner
- Choose to Download the data directly to your device or Save to Google
Practical applications
Schedule adherence monitoring
For organizations with defined working hours, the Working Hours report helps you:
- Compare actual working hours against expected schedules
- Ensure adequate coverage during core business hours
- Support flexible working arrangements while maintaining accountability
Identifying productivity patterns
The Working Hours report helps you understand when your team members are most productive:
- Identify when team members start and end their workday
- Spot patterns in productive versus unproductive time
- Identify variations in working patterns across different departments or roles
Monitoring workload balance
The Working Hours report helps you spot potential workload imbalances before they impact performance:
- Identify team members who consistently work outside standard hours
- Recognize unusual shifts in work schedules
- Compare productive time across team members to ensure balanced workloads
This report is a helpful starting point for organizations making strategic decisions about workload balance. However, for a more comprehensive workload analysis, ActivTrak offers a specialized solution:
- Workload Balance Dashboard (available in select plans): This dashboard provides deeper insights into team utilization levels, helping identify individuals at risk of burnout (overutilized) or disengagement (underutilized) with detailed work habit metrics and trend analysis.
Pro Tip: Use the Team tab in the Workload Balance Dashboard to understand how team utilization changes over time, identify coaching opportunities, and create a healthier balance through more effective work distribution.
Learn more