Daily Work Metrics

Daily Work Metrics, available in all ActivTrak plans, provides an overview of daily activity, including tracking attendance, understanding work habits and managing team coverage with a summary of team and individual working hours. 

To access Daily Work Metrics, navigate to Workforce Management > Daily Work Metrics.

Tip: Add Daily Work Metrics to your Favorites for quick access.

Contents

• When to use Daily Work Metrics
• Define a Work Schedule
• Navigating Daily Work Metrics
  • Filter settings
  • Summary and Detailed views
  • Reporting by User Time Zone mode*
  • Column selector
  • Exporting data
• Practical applications
  • Schedule adherence monitoring
  • Identifying productivity patterns
  • Monitoring workload balance
• Learn more

*User Time Zone support in Productivity by User is available in Early Access beginning March 31, 2026, to select accounts. We plan to make this available to all accounts soon.

When to use Daily Work Metrics

Daily Work Metrics provides a comprehensive view of how your teams and individual users spend their time. This data helps you:

• Track attendance and understand when team members start and end their workday
• Identify productivity trends across your organization
• Monitor work patterns and ensure alignment with company policies
• Make data-driven decisions about resource allocation and training

Note: Location data is only available with select plans. Contact sales@activtrak.com to request a demo of this feature or upgrade your plan.

Define a Work Schedule

Before using this dashboard, you'll need to create a Work Schedule. A default schedule is automatically set up for all users, so you can get started right away. If you need custom schedules to match different work patterns across your teams, you can create additional ones. The number of custom schedules available depends on your plan.

Navigating Daily Work Metrics

Filter settings

Daily Work Metrics can be filtered by User, Group, and time range using the drop-down menus at the top of the dashboard. Click the Refresh button after making your selections to ensure they are applied.

Using the Schedule dropdown menu, select to view your data against:

1. Configured schedule (i.e., the Work Schedule you created in Settings > Schedules on the Work tab)
2. Quick entry schedule, where you will set the following using the dropdown menus

Note: These schedule settings will persist when you return to the dashboard, so you don't need to enter them each time.

Click + Filters to select from additional filters: Location, Offline Meetings, Schedule Days, and Time Off. Utilize these filters to drill down into your data and create custom reports for analysis and export.

Pro Tip: When filters are applied, the URL reflects those changes, so you can share or bookmark this exact view.

Summary and Detailed views

Daily Work Metrics provides two views: Summary and Detailed. Use the toggle in the top left to switch between them.

The Summary View shows a summary of each employee's working hours, including:

Note: The Location (if enabled) and Offline Meetings columns will not show data for the current day.

Switch to the Detailed View for additional metrics, including a breakdown of the activity types into Active and Passive:

Reporting in User Time Zone mode*

*User Time Zone support in Productivity by User is available in Early Access beginning March 31, 2026, to select accounts. We plan to make this available to all accounts soon.

When User Time Zone mode is enabled under Settings > Time Zone, Daily Work Metrics reflects each monitored user's local time zone via the Timezone column.

• Time Zone — displays each user's designated UTC offset (for example, UTC-5:00 or UTC+5:30), placed immediately after Date. This column provides immediate context for interpreting the timestamps in each row

Timestamp fields, such as First Activity, display the time in each user's local time zone rather than the account time zone. For example, a user in India whose first activity is at 9:00 AM IST will show 9:00 AM in User Time Zone mode, rather than the prior-night equivalent in Central Time.

The split-day fix

In Account Time Zone mode, a user in India working a normal Friday may have their hours appear split across Friday and Saturday because their workday extends past midnight in the account's US-based time zone. With User Time Zone mode, that activity is consolidated on the correct local day, giving you an accurate picture of when each user actually worked.

For more information on enabling User Time Zone mode and managing user time zones, see Time Zone Settings.

Column selector

The column selector dropdown in the top-right corner of the dashboard provides flexible customization of the displayed data:

1. Click the Columns dropdown to view all available columns for your current view (Summary or Detailed)
2. Check or uncheck boxes to show or hide specific metrics
3. Customize both views independently - set up different metrics for the Summary view and the Detailed view based on your needs
4. Click the Apply button
5. Your customizations persist - once set, your column preferences will be saved for when you return to the dashboard

Important: Your column selections are specific to each view (Summary or Detailed). When you switch between views, the column selections will update to reflect your saved preferences for that view.

This feature is especially useful when you need different metrics for different purposes:

• Configure the Summary view for quick status checks with essential metrics
• Set up the Detailed view with comprehensive data points for deeper analysis
• Both configurations remain saved, creating a personalized reporting experience

Exporting data

Use our Export feature to seamlessly integrate ActivTrak data with additional metrics to uncover correlations between working hours patterns and key performance indicators.

Your export will include data filtered by the applied filters and the selected metrics, as shown in the Column Selector.

1. Set your desired filters, time range and columns
2. Click the Export button in the upper right corner
3. Choose to Download the data directly to your device or Save to Google

Practical applications

Schedule adherence monitoring

For organizations with defined working hours, Daily Work Metrics helps you:

• Compare actual working hours against expected schedules
• Ensure adequate coverage during core business hours
• Support flexible working arrangements while maintaining accountability

Identifying productivity patterns

Daily Work Metrics helps you understand when your team members are most productive:

• Identify when team members start and end their workday
• Spot patterns in productive versus unproductive time
• Identify variations in working patterns across different departments or roles

Monitoring workload balance

Daily Work Metrics helps you spot potential workload imbalances before they impact performance:

• Identify team members who consistently work outside standard hours
• Recognize unusual shifts in work schedules
• Compare productive time across team members to ensure balanced workloads

This dashboard is a helpful starting point for organizations making strategic decisions about workload balance. However, for a more comprehensive workload analysis, ActivTrak offers a specialized solution:

• Workload Balance (available in select plans): This dashboard provides deeper insights into team utilization levels, helping identify individuals at risk of burnout (overutilized) or disengagement (underutilized), with detailed work-habit metrics and trend analysis.

Pro Tip: Use the Team tab in Workload Balance to understand how team utilization changes over time, identify coaching opportunities, and create a healthier balance by distributing work more effectively.

Learn more

• Understanding Live Data and Insights
• Schedule Adherence
• Active Time and Passive Time
• Activity Classification in ActivTrak
• Offline Meetings