Our Commitment to Your Data Security
In light of recent industry events involving a data leak by an employee monitoring software vendor, we want to reaffirm ActivTrak’s unwavering commitment to data protection—backed by robust security practices and safeguards designed to keep your data safe..
Key Security Differentiators
Screenshot Management
- Limited, Targeted Screenshot Collection: Unlike competitors who capture screenshots at regular intervals, ActivTrak's Screen Details feature only captures screenshots based on specific alarm conditions that you configure, giving you complete control over when visual data is collected.
- Optional Add-On Service: By default, ActivTrak does not take or retain screenshots. Our Screen Details feature is available only as an optional add-on purchase..
Enterprise-Grade Data Protection
- Comprehensive Encryption: All customer data, including any screenshots from the optional Screen Details feature, is protected with encryption both in transit (TLS) and at rest (AES) within our secure Google Cloud environment.
- Private Storage Infrastructure: ActivTrak does not use public storage buckets for any customer data, protecting us from the vulnerabilities that lead to leaks and breaches.
Proactive Security Measures
- Continuous Monitoring: We actively monitor all storage environments for potential exposure of sensitive data and have established remediation processes to address any identified risks promptly.
- Responsible Disclosure Program: Our security team maintains an active channel for security researchers to report potential vulnerabilities directly, enabling a rapid response to emerging threats.
Incident Readiness
- Comprehensive Response Plan: ActivTrak maintains a defined and tested Incident Response Plan with clear guidelines for breach notification in the unlikely event of a security incident.
Our Commitment
At ActivTrak, we understand that workforce analytics tools require the highest standards of security and privacy protection. We remain committed to safeguarding your data and maintaining your trust with controls tested in our SOC 2 Type 2 annual audit, validating compliance with the most rigorous industry regulations.
If you have any additional questions about our security practices or would like to discuss specific concerns, please do not hesitate to contact your account representative or our security team at security@activtrak.com.