ActivTrak's mission is to provide insight into how teams work to increase employee productivity, reduce the risk of burnout, and improve employee engagement and experience.
To do this, ActivTrak collects activity data from employees’ work devices and compiles it into detailed analyses and insights into daily work patterns and productivity trends. We take employee privacy seriously and do not promote the use of ActivTrak as a form of “big brother,” but instead encourage organizations to be transparent with employees about the use of ActivTrak and to empower them by providing visibility into their own work habits. View our guide for best practices on introducing ActivTrak to organizations.
Below are ways we help to protect employee privacy while still retrieving the data necessary to analyze productivity:
Data Privacy Controls
These controls hide granular details of employees’ website and application usage — including title bars, detailed URLs (website subpages), and images of employees’ screens — from all ActivTrak dashboards. This enables organizations to gain insights into workers’ productive time, technology usage and other work habits, without being overly intrusive.
Configurable Role Access
When inviting an employee to access the ActivTrak app, Admins assign a User Role that determines which data and settings each user can view and/or configure. User Roles can be configured according to an organization’s needs and privacy preferences, enabling employees to access ActivTrak data without revealing sensitive information about other users.
Tracking Schedules
ActivTrak Admins can create tracking schedules aligned with employees’ working hours to prevent Agents from collecting data during off-hours activities. Multiple schedules can be created to reflect the standard working hours of individual employees or teams.
Hide Details of User Activity & Non-business Activity
Available in dashboards utilizing Insights.
Do Not Track List
When a user is added to the Do Not Track List, the Agent stops all data collection from the associated device unless or until the user is removed from the list.
Pro Tip: Employees who use a single computer for both work and personal use can create two user profiles. The ActivTrak user associated with the personal profile can then be placed on the Do Not Track list to prevent the collection of personal data.
Screenshots and Screen Views are disabled by default
ActivTrak’s core subscription plans default to the strictest privacy controls (which don’t capture PII) to help organizations avoid compliance and privacy violations and build greater trust among employees around workforce analytics. Screenshots and screen views are only available via the Screen Details (Add-on) when required for security and compliance purposes.
No Keystroke Logging
To protect employee privacy and prevent the capture of sensitive personal data, such as banking information and passwords, ActivTrak does not provide a keystroke-logging feature.
No Video or Camera Monitoring Features
ActivTrak does not offer video monitoring, and the Agent does not have access to the cameras on employees’ devices. We believe these features are intrusive and don't provide meaningful insight into employees’ work habits.
Learn more
- Visit ActivTrak's Trust Center
- How to Monitor Productivity without Destroying Employee Trust
- Data Privacy and the ActivTrak Platform
- User Roles & Permissions in ActivTrak
- Manage Do Not Track Rules