The Team Pulse Dashboard

Team Pulse, available in paid plans, is an at-a-glance dashboard displaying real-time productivity metrics across individuals and teams throughout the day.

You can access Team Pulse from the left navigation menu as well as via shortcuts at the top of the Activity Dashboard and the Team Management Homepage (EA). Watch the video below for a quick tour of Team Pulse and read this article for additional details.

A video overview of Team Pulse

Overview

Team Pulse provides a helpful snapshot of productivity via cards with information regarding what individuals and groups or teams are currently working on as well as summary details of their work for the day. Team Pulse’s data shows only activity from the current day (starting at midnight in the account’s set timezone). The real-time availability data detailing the employees’ current activity and status will be refreshed every ~5 seconds. Daily productivity summary data will be refreshed every ~5 minutes providing an up-to-date source of workforce activity.  

Team Pulse offers views of individual users and as well as teams or groups. The views can be sorted by certain criteria (e.g. highest productivity ratio). We will describe these different views and filters in more detail.

Daily Pulse View by Users

Clicking on the Team Pulse hyperlink from the dashboard will open the Team Pulse View. On the Users page, click on the cog to change the view to display only active time instead of total time. This will focus the productivity analysis on a percentage of just the active time spent by users.

By default, the view will always open to Groups as long as groups are defined in the ActivTrak Account. Clicking on the toggle and switching to Users will allow the Team Pulse View for Users, but this will not persist upon page reload or logging out and back in.

Also in the Users view, the default will show only users who are active at that time. Clicking on that drop-down provides other options in which to display the users.

By default, the users will be sorted by Productivity %. To change this use the "Productivity %" drop-down menu.

From the Team Pulse Users page view, key information is shown for the day by each team member including: 

• Color code which indicates real-time availability status (dark blue = active, light blue = passive, gray = inactive or offline). Note: For status definitions and examples, click here.
• Total productive time as a % of total and active time worked today
• Total time worked in hours
• Application or website the user is currently working in
• Top Category and the number of hours worked in that category
• Top Activity for that user within that category 

Clicking on the information (i) icon for the Top activity will display a drop-down list of the top three activities and the amount of time the user spent on those activities for the day.

Clicking on the person icon on the user card will display a drop-down that shows a variety of additional information for that user including active time first and last seen and to which groups this user is associated.    

Easily drill into reports for more details from various areas of these cards including:

• Total Time - opens to Top Users report highlighting the specific user
• Productivity Ratio - opens to Top Users report highlighting the specific user
• Top Activity - clicking on the name of the app or site will open to Top Websites or Applications highlighting this activity within the Users tab
• Top Category - opens to Top Categories highlighting this category by Users tab
• Active Activity  - clicking on the user’s current activity will open the Activity Log filtered for all instances of this activity

Daily Pulse View by Groups

Team Pulse Group View lets you quickly view productivity across your teams for the day and ensures teams have the right alignment, effort, focus and engagement. This snapshot allows you to: 

• Get a daily summary of team productivity at-a-glance 
• See team members’ current availability with easy color-coded identifiers
• View the average productivity ratio across the team 
• View today’s Top Activity for each group
• Compare each group’s availability and productivity
• Filter and sort by groups and status to see quick snapshots of the workday for teams
• Drill down into reports for additional details about top users, categories, applications and productivity 

The Team Pulse Groups View

In the Groups view, the default will show only groups that are active at that time. Clicking on the drop-down provides other options in which to display.  

Change the order of how the information is displayed for the groups. By default, it is sorted by Productivity %. Use the drop-down menu to view other filter options. 

From the Team Pulse Groups view page, key information is shown for teams including: 

• The availability status and the number of team members who are active, passive, or offline by color code. (Dark blue = active, light blue = passive, gray = inactive or offline).
• Productivity Ratio - the total productive time for the group as a % of time
• The average number of hours worked per user
• Top three Users by % of productive time and number of productive hours
• Top Category and the number of hours worked in that category
• Top Activity for that team within that category 

Note: Clicking on the productivity ratio, Average Active or Average Total Hours will send you directly to the Top Users report.

Clicking on the information (i) icon for Top Activity will display a drop-down list of the top activities and the number of hours associated with that activity for the day for that group. 

Clicking on the person icon on a group card will display a drop-down that shows all the users associated with the group. Search for a name as well for groups that have many team members.

Easily drill into reports for more details from various areas of these cards including: 

• Productivity Ratio - opens to Top Users report for that group of users
• Top Activity - clicking on the name of the app or site will open to Top Websites or Applications highlighting this activity within the Users tab
• Top Category - opens to Top Categories highlighting this category by Users tab

Extended List View

From the Daily Team Pulse page, a grid view of all user's current activity is shown by clicking on Extended List. This is the former real-time view before the introduction of Team Pulse.

From this view, users in list format with details such as a computer, computer alias, title of the application they are working on, etc are shown. Select the columns of information to be displayed in this view. 

Screen View

Team Pulse Screen Views provide real-time views into users’ screens directly from the Team Pulse Dashboard. They are disabled by default on all ActivTrak plans, however, are available at an additional charge to paid accounts via the Screen Details Add-on.   

Please Note: Enabling screen views will display users’ screens and potentially expose sensitive user data.

In Screen View, when clicking on a thumbnail to view full screen, your cursor may turn into a magnifying glass. This feature is not a traditional zoom, but rather shows the image at its original/full size. If the user's computer has a lower resolution than the viewer's computer, then the image will already be full size; in other words, the magnifying glass will only be available if you are viewing an image that is bigger than your current browser window.

In addition, "Show Full Size Image" must be checked under the settings dropdown for this to be available: