Are you curious about what data ActivTrak collects? The tables below provide information on every piece of data retrieved by an installed Windows and macOS Agent, as well as data collected through integrated applications.
Note: To see specific details for our ChromeOS Agent, please click here.
ActivTrak is a privacy-first workforce analytics platform committed to safeguarding your data privacy and security. Data collected by ActivTrak is encrypted in transit and at rest. All account information is encrypted during transit and stored in a secure data center hosted by Google Cloud Platform (GCP).
- To learn more about our data privacy and security policies, click here.
- For details on the data privacy controls in the ActivTrak app, click here.
Contents
- Computer/User information
- User activity information
- Integration information
- Data never collected by ActivTrak
- Learn more
Computer/User information
Information collected by the ActivTrak Agent that is not tied to individual user activities.
| Computer Name | The name of the computer is acquired directly from the machine itself. |
| Computer Timezone | The timezone setting of the local computer. |
| Logon Domain | If the user is attached to an Active Directory domain, the domain name will be shown. If the user is not attached to a domain, the computer name will be shown. Blank for Chrome Agents. |
| Network ID | Hashed representation of network ID for uniqueness. |
| Primary Domain | The main AD domain name of the machine. Part of the unique computer name. Blank for MacOS Agents and ‘Google’ for Chrome Agents. |
| Private IP | The Internet Protocol address is within the local network. |
| Public IP | The Internet Protocol address is used to access the Internet. |
| Session | The session ID is used by Windows to distinguish user sessions. It is mainly seen on Terminal Servers where multiple users are on one computer, and Session ID 0 is almost always reserved for the System. 0 for Chrome Agents. |
| User | Friendly user name; typically First and Last. Pulled from the operating system. |
| User (raw) | Simple login name; often first initial, last name. From the operating system. Appears as ‘User’ in ActivTrak. |
User activity information
Information collected by the ActivTrak Agent that is tied to individual user activities. ActivTrak user activity is defined as mouse movement, mouse clicks and keyboard presses from the currently active window.
| Date and Time | The exact date and time the user first accessed a specific activity. |
| Description | A short description of each user activity. |
| Duration | The amount of time a user spent in an activity. |
| Executable | The executable of each user activity. |
| Screenshots |
All screenshots are taken for activities when triggered by an alarm. Note: Screenshots are only available with the purchase of the Screen Details (Add-on). |
| Title |
The content of the title bar of the window containing each user activity. Note: Available with the purchase of the Screen Details (Add-on) or by enabling Advanced Details in Essentials Plus and Professional Plans. |
| URL |
The full URL the user accessed for an activity in a browser. Note: Available with the purchase of the Screen Details (Add-on) or by enabling Advanced Details in Essentials Plus and Professional Plans. |
Integrations information
Information collected via integrated external applications, not by the ActivTrak Agent.
| Outlook & Google Calendar | ActivTrak collects an event's title, description, duration, attendee responses and email addresses. |
Note: For more data configuration and export options, check out our ActivConnect (Add-on), a set of API connectors and tools that enable access to your ActivTrak data in hundreds of external applications.
Data never collected by ActivTrak
Because we respect data privacy and our focus is on helping organizations improve workforce productivity and efficiency, we oppose and do not collect the following intrusive monitoring data points:
- Keystroke logging
- Video camera monitoring
In keeping with our commitment to safeguarding data privacy, the core ActivTrak platform includes default controls to minimize the exposure of sensitive data in ActivTrak reports, ensuring the seamless sharing of ActivTrak reports across your organization.
Sensitive data exclusion
- Exclude title bars and URL subpages by default
- Disable screenshots and screen views by default
- Data history limits are set by default
- Optional data hashing
- Exclude non-business activity details from dashboards
- Anonymized and aggregated data options
App access control
- Configure access permissions based on user role and need
- Create custom groups or tailor access permissions
- Access to the Personal Insights Dashboard in-app and via email subscription