Delete User & Data

Use the Delete users & data action to permanently remove a user from ActivTrak, including their user record and all historical activity data. This is typically done when:

• An employee leaves the organization, and no data retention is required
• Removing duplicate or erroneous user records
• Complying with data deletion requests
• Cleaning up test accounts from trial periods

For a single user

1. Find the user using the search bar or applying filters
2. Click the three-dot menu on the right side of the user's row
3. Select Delete user & data
4. Confirm your selection in the popup window by clicking Delete users & data

For multiple users

1. Select multiple users using the checkboxes to the left of the table
2. Click the Delete users & data button at the top of the table
3. Acknowledge that the data will be permanently deleted and that the action cannot be undone
4. Click Delete users & data to confirm

Important:

• When you delete a user record, ActivTrak will retain their identifiers as Global Logins on the Do Not Track list to prevent future tracking.
• This action frees up any licenses associated with the user. For example, if a user has two Agents assigned to their record, deleting the user and the associated data frees both licenses.
• Unlicensed users do not have assigned Agents; therefore, this action maintains your current license usage.

Learn more

• User Management via the Users Page