Release Date: April 23, 2026
Status: General Availability
Availability: Essentials Plus, Professional/Premium
What's coming
More accurate productivity averages using your work schedule — no HRIS Integration required. Accounts without the HRIS Integration (Add-on) can now use a configured Work Schedule to determine Active Days. This means that productivity averages reflect your actual working days, not every day that recorded activity.
What's changing
For accounts without the HRIS Integration (Add-on) enabled, a new setting in Settings > Insights Configuration > Configuration to Compute Averages lets you choose how Active Days are calculated.
When Use Work Schedule is enabled, ActivTrak uses your configured work schedule to identify working days. Days outside your defined schedule are excluded from productivity averages.
ActivTrak Academy
Prefer to watch? Check out Creating Work Schedules course in ActivTrak Academy (available with paid plans and free trials).
New Active Day logic:
- A user is Active when they log any amount of productive time on a scheduled workday — this counts as an Active Day
- A user is Inactive on any day outside their defined work schedule — this does not count as an Active Day, regardless of recorded activity
Additional details:
- Digital activity is still recorded on non-scheduled days and included in the numerator when calculating averages
- Activity logged outside your scheduled workdays no longer inflates productivity metrics
- Trend and breakdown metrics now reflect consistent logic across the selected time period
What this means for you
Productivity averages are more reliable. Non-scheduled days no longer skew your results, giving you a clearer picture of actual performance during defined work hours.
Changes take effect going forward once the setting is enabled for your account.
Changes will take effect retroactively to all reports once the feature is enabled for your account.
Requirements
- Commercial: No add-on required
- Technical prerequisites: A work schedule must be configured in ActivTrak
- Implementation timeline: Immediate upon activation
- Agent version: No minimum version requirements
- Permissions: Admin access required to update Insights Configuration settings
Rollout details
- Rollout begins: April 23, 2026
- Activation: Manual — Admin must enable in Settings > Insights Configuration
- Availability: Essentials Plus, Professional/Premium
Affected dashboards
This update impacts dashboards utilizing Insights, including:
- Coaching Opportunities
- Productivity Achievement
- Schedule Adherence Trends
- Activity Alignment
- Productivity by Location
- Workload Balance
- Focus & Collaboration
- Benchmarks & Goals
- Personal Insights
- Workforce Utilization
- Technology Utilization
- Organization Insights
- Team Comparison
- Impact Analysis
Learn more
Support
For questions or assistance with this feature, contact your Customer Success team.
General support: https://www.activtrak.com/support/