The Schedule Adherence Report (EA)

Overview

Schedule Adherence is currently available in Early Access for select customers. Email us to join the waitlist.

The Schedule Adherence report helps managers track how closely employees follow their assigned work schedules. By comparing actual work hours against scheduled shifts, you can quickly identify late starts and early departures, and monitor productive time during scheduled hours.

Overview

Getting Started

How to Use the Schedule Adherence Report

Using Schedule Adherence with Other Reports

Tips for Effective Use

Getting Started

1. Navigate to Reports > Schedule Adherence in the left navigation menu
2. Enter the schedule start and end times for your team
3. Review the data to see how employees are adhering to the defined schedule

How to Use the Schedule Adherence Report

Setting Up Your Schedule Parameters

1. Enter your team's Start Time in the field at the top of the report
2. Enter your team's End Time in the field at the top of the report
3. Click Apply to see the adherence metrics for your team members

These schedule times will persist when you return to the report, so you don't need to enter them each time.

Understanding the Data

The Schedule Adherence report provides several key metrics in two views:

In the summary view, you’ll see:

• Location - Where the employee was working (if location tracking is enabled)
• Productive Time (Scheduled Hours) - The amount of productive time logged during scheduled hours
• Productivity Goal (Scheduled Hours) - Percentage of scheduled hours the user was productive (available in select plans)
• Time off - When the employee was using paid time off (for those using the PTO integration, currently in beta)
• Late Start - Time between scheduled start and actual start
• Early End - Time between actual end and scheduled end
• Total Work Time - The total time spent working, whether during or outside scheduled hours

In the detailed view, you’ll see: 

• First Activity - The time when the employee first started work
• Last Activity - The time when the employee last stopped work
• Productive Time (Non-Scheduled Hours) - Productive time outside scheduled hours
• Screen Time - Total screen time for the user, including all productive and unproductive time — both active and passive

For more information on each metric and what it means, visit the Insights glossary.

Exporting Data

To export the Schedule Adherence report:

1. Click the Export button in the top-right corner of the report.
2. Select your preferred export format (CSV or Excel).
3. The currently displayed data will be exported with all visible columns.

Customizing Your View

To customize which columns appear in your report:

1. Click the Columns dropdown in the top-right corner.
2. Select or deselect columns to show or hide them.
3. Click Apply to update your view.

Using Schedule Adherence with Other Reports

Schedule start and end times are also available in the:

• Top Users/Groups Report to help you analyze user productivity within the context of scheduled hours
• Productivity Report to show productive and unproductive time with scheduled hours highlighted

Tips for Effective Use

When using the schedule adherence report, ActivTrak recommends the following best practices:

• Set realistic schedules - Define start and end times that align with your team's actual work expectations
• Look for patterns - Identify recurring schedule adherence issues across teams or individuals
• Consider time zones - Remember that the report uses the account's time zone settings for all calculations
• Regular reviews - Check adherence data consistently to address issues before they become habits

Learn more  

Schedule Adherence in Top Users and Groups

Schedule Adherence in Productivity