We're excited to introduce Agent Health Status — a new feature that gives account administrators direct visibility into agent health and performance metrics. This capability is now accessible to help you proactively monitor and troubleshoot agent issues. For more information, see our Help Center article here.
Key features
- Real-time agent health indicators in the Computer Agents view
- Detailed health status dashboard for each computer
- At-a-glance system connectivity checks
- User permission status monitoring
- Remote agent restart capability
How to access
- Navigate to Settings > Users & Groups > Computer Agents
- Look for the new Status column displaying colored health indicators
- Click any status indicator to view detailed health metrics
What you can monitor
- Current agent version and last contact time
- System connectivity status to ActivTrak endpoints
- Data upload status and backlog information
- User permissions and accessibility settings
- Associated user details