Release date: November 17, 2026
ActivConnect now includes two additions that keep BI and data work aligned with what users see in the app. The new account_settings view exposes the values saved in Insights Settings, so BI templates and custom queries read them directly instead of relying on hardcoded parameters. Four new columns in the daily_application_summary view add embedded AI activity, meaning AI features built into everyday websites, such as Gemini in Google Docs, alongside standalone AI tools such as ChatGPT and Claude.
Critical information:
Status
- General Availability (GA): Fully released and available to all eligible accounts.
Availability
Packages: Workforce Management, Productivity Optimization, and the Workforce Management + Productivity Optimization Bundle with the ActivConnect API (Add-On); embedded AI measurement requires the AI Insights (Add-on) as well
Go-live date: November 17, 2026
Rollout phases: Embedded AI measurement Phase 1 supports websites only. The account settings view has no phased rollout.
Requirements
-
Agent version:
- Account settings view: N/A
- Embedded AI measurement: ActivTrak Windows Agent 10.0.1
-
Browser:
- Account settings view: N/A
- Embedded AI measurement: any browser supported by ActivTrak Assist Browser Extension 5.0.0
- Integrations: ActivConnect (Add-On)
- Commercial: ActivConnect (Add-On) for both views; AI Insights (Add-on) is also required for embedded AI measurement
- Technical prerequisites: Embedded AI measurement requires ActivTrak Windows Agent 10.0.1 and the ActivTrak Assist Browser Extension 5.0.0; embedded AI activity is captured only on Supported Websites for Embedded AI Activity
What's new:
Key capabilities - account settings view
-
Direct access to Insights Settings: Query default goals, the utilization threshold and active day settings from the
account_settingsview. - Plan-based settings: Productivity Optimization and Workforce Management + Productivity Optimization Bundle accounts see six settings. Workforce Management accounts see three. These match the same settings that are visible in the ActivTrak App.
- Automatic sync: Changes made in Insights Settings flow through to BI template results with no manual update, and template rollouts no longer need manual entry of these values.
Key capabilities - embedded AI measurement
-
Embedded AI platform:
ai_embedded_platform(STRING) names the AI platform used inside a supported website. It shows "Embedded AI" when the platform can't be identified. -
Standalone flag:
is_ai_standalone_activity(BOOLEAN) shows whether a site or application is treated as a standalone AI tool in AI Insights > Configuration. -
Activity count:
ai_embedded_activity_count(INT64) is the number of times a user engaged with an AI tool embedded in a supported website. -
Active duration:
ai_embedded_activity_duration_seconds(INT64) is the time a user spent actively engaged with the embedded AI tool. -
Double-count protection: If an account adds a supported site to its AI Categories, ActivConnect tags that site as standalone (
is_ai_standalone_activity= true), so its time isn't counted twice.
Use cases
A BI team that builds utilization reports in ActivConnect templates no longer enters the utilization threshold or productivity goal by hand, and template results match the in-app dashboards. When an admin updates a default goal in Insights Settings, reports built on the account_settings view show the new value without a template change. The account_settings view also supports new data services projects and custom implementations.
A data team can filter daily_application_summary to rows where is_ai_standalone_activity is false to see which everyday sites carry embedded AI use.
How to access:
Query the account_settings view alongside your other ActivConnect views. The four embedded AI columns appear in the existing daily_application_summary view, so no new view is needed. Existing columns and metrics are unchanged.
Additional information:
Known limitations
- The
account_settingsview doesn't appear for accounts on Work Activity Tracking plans. Workforce Management accounts see three of the six settings, and the view includes only the six settings listed above. This will match the settings that appear in the ActivTrak App. - Embedded AI measurement Phase 1 captures activity on websites only. Application support is planned for a later phase. Only time spent interacting with the AI chat box counts toward duration, so reading, scrolling or typing outside it on the same website is excluded. Accounts without the AI Insights (Add-on) see null values in all four columns.
- Both changes are additive. The
account_settingsview is new, and the embedded AI release adds four columns todaily_application_summary. No action is required.
Documentation
Support
- General support: activtrak.com/support
- Feature-specific support: Contact your Customer Success team
- Customer Success: Reach out to your Customer Success team