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Release Notes: New ActivTrak Packages

Release date: July 1, 2026

 

Critical information:

Status

  • General Availability (GA): Fully released and available to all eligible accounts.

 

Availability

Packages All new packages are available to new accounts and renewals starting July 1, 2026.
Rollout schedule Phased:
  • July 1, 2026: New plans available for new accounts and renewals
  • August 7-28, 2026: Migration of existing accounts
  • September 1- October 30, 2026: MSP account migration
Legacy plan migrations ActivTrak is committed to providing seamless service to all customers and will automatically migrate existing accounts to the equivalent new plan:
  • Essentials/Advanced → Workforce Management for Small Business
  • Essentials Plus → Workforce Management
  • Professional/Premium → Workforce Management + Productivity Optimization
This migration ensures continued feature coverage, with the same capabilities available under new plan names. It will not trigger a price change for customers.

 

Requirements

Agent version N/A
Browser N/A
Integrations N/A
Permissions N/A
Technical prerequisites None for existing accounts. Migration is automated.
Implementation timeline Immediately upon account migration.

 

What's new:

ActivTrak is transitioning from its legacy three-plan architecture to two focused solutions— Workforce Management and Productivity Optimization — plus an offering for small businesses and a bundle option for enterprise organizations with more complex needs. 

 

New packages

Workforce Management for Small Business provides visibility into whether employees work expected hours. It covers schedule adherence, basic compliance tracking, website and app usage, real-time workforce visibility and compliance alarms. It's for small businesses that need operational accountability. Please note: Work Advisor is not included in this plan.

 

Workforce Management translates workforce utilization data into dollar figures, helping leaders reduce labor costs, enforce RTO/hybrid policies and make confident headcount decisions. Get full visibility into:

  • Schedule adherence and trends
  • Daily work metrics with real-time visibility
  • Usage by app, site and category
  • Activity and USB alarms
  • Contractor billing 
  • Timesheet validation 

And now, with Work Advisor, leaders can ask questions about staffing, workforce utilization and more — and receive data-driven answers. No manual analysis needed.

 

Productivity Optimization maximizes high-value work without the employee-relations risk associated with traditional monitoring tools. This plan provides full visibility into:

  • Workload balance
  • Capacity planning
  • Coaching opportunities
  • Activity alignment
  • Team-level productivity goals
  • Focus and collaboration 
  • Technology utilization and adoption 

Work Advisor is also included with this plan. Leaders can ask questions about coaching opportunities, activity alignment and more for data-driven answers. No manual analysis required.

 

The Workforce Management + Productivity Optimization Bundle is designed for organizations that need a foundation for compliance and schedule adherence, with a full productivity optimization layer. Purchase Workforce Management and Productivity Optimization together to receive a discount.

 

Current add-ons remain unchanged. Learn more here

 

How to access:

Workforce Management for Small Business, Workforce Management, Productivity Optimization, Workforce Management + Productivity Optimization Bundle and Screen Details (Add-on) are all available in the self-service cart. Add-ons, such as AI Insights and the HRIS integration, require Sales to purchase. Reach out to them here: sales@activtrak.com.

Existing accounts: No action required. Accounts will automatically migrate to the equivalent new plan beginning August 7, 2026. Customers will maintain all current functionality and pricing.  

New feature: Workforce Management, Productivity Optimization and Workforce Management + Productivity Optimization Bundle customers will now have access to Work Advisor, a feature exclusive to these plans.

 

Additional information:

Migration notes

  • What's changing: The new plan structure will replace the legacy plan architecture (Advanced, Essentials, Essentials Plus, Premium, Professional).
  • Action required: No action required for existing accounts. Migration is automatic.
  • Migration guarantees: Zero functionality loss and the same price at migration. If you have questions about your migration mapping, contact your Customer Success team.
  • Migration start date: August 7, 2026

 

Resources:

Documentation

 

Support

  • General support: activtrak.com/support
  • Feature-specific support: Contact your Customer Success team for questions about Pending License Management configuration or access.

 

Feedback and performance

  • Feedback channel: Contact your Customer Success team or submit feedback via the support portal
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