Manage Do Not Track Rules

The Do Not Track tab consolidates all do not track rules in one location, including user-associated identifiers and logins, global logins, and system logins that should never be tracked.

On the Do Not Track tab, you will see all Do Not Track rules, including:

• User identifiers from untracked and deleted users
• Global tracking exclusions (previously managed in Account Configuration)
• System usernames excluded from tracking

Add Do Not Track rules

When users are set to Untracked, when user data is deleted, or when a user record is deleted, the user's identifiers are automatically added to the Do Not Track tab. You can also manually add tracking exclusions as Global Logins for system users, test accounts, or other identifiers that should never be tracked.

1. Select the Do Not Track tab
2. Click Add Global Login

3. Enter the identifiers:
   • Username (i.e., email address or "Admin")
   • Domain/Computer (use * for any computer or device)

4. Click Add login to complete the process

Important:

• If * (wildcard) is used in the Domain/Computer field: The username will not be tracked on any device or domain with the ActivTrak Agent installed (useful for shared devices). Other users on those devices will continue to be tracked.
• If a specific domain/computer is provided: The username will be excluded from tracking only within that specified domain

Common use cases:

• Exclude system administrators and IT admin accounts
• Block test accounts from generating tracking data
• Prevent out-of-scope users from being tracked
• Add default system users like "Administrator" or "Guest"

Edit Do Not Track rules

If you need to edit an identifier that was previously excluded, you can remove it from the Do Not Track list.

For user-associated logins

These identifiers can be edited directly in the user record via identifier management.

For global logins

1. Select the Do Not Track tab
2. Find the username/identifier you want to edit
3. Click the three-dot menu or checkbox next to the identifier
4. Select Edit Global Login
5. Modify the fields and click the Save changes button

Remove Do Not Track rules

If you need to track an identifier that was previously excluded, you can remove it from the Do Not Track list.

For user-associated logins

These identifiers can be removed directly in the user record via identifier management. 

For global logins

1. Select the Do Not Track tab
2. Find the username/identifier you want to remove
3. Click the three-dot menu or checkbox next to the identifier
4. Select Delete Global Login
5. Confirm the removal in the popup window by clicking Delete Global Logins

Important: Removing an exclusion from the Do Not Track list doesn't automatically start tracking. If the identifier belongs to a user with an agent, you may need to change the tracking status to Tracked to begin collecting activity data.

Learn more

• User Management via the Users Page