1. Location Data Now Available in Essentials Plus
Location data is now available in the Essentials Plus plan. Track where employees work—office, remote, or hybrid—directly in your everyday reports to verify RTO policy compliance without compromising privacy.
What's New
Essentials Plus customers can now access:
- Location data in Real-time Visibility (Working Hours)
- Location information in Productivity by User (Top Users & Groups)
- Location visibility in Productivity Trends (Productivity)
- Location data in Schedule Adherence
- Configuration tools to set Office/Remote thresholds
- IP address assignment for Office or VPN categories
- Location data in the ActivConnect API (for customers subscribed to Essentials Plus and ActivConnect)
Data will be backfilled to January 1, 2025*, giving you immediate access to historical location information.
Advanced Locations Insights
Advanced location analytics are available in our Professional plan, including:
- Productivity by Location (Location Insights) dashboard
- Productivity analysis by location
- Individual user location analysis
- Automated exception reporting related to location and RTO
Notes:
- Location Settings have moved from Insights to Settings > Account Configuration in the Data tab. From this page, you can customize detection parameters and add IP addresses for your office network or VPN to improve location detection accuracy.
- Accounts that purchased Essentials Plus after January 1, 2025, will have location data backfilled to the data from the date the account became an Essentials Plus customer.
2. Account Configuration Reorganization
We've improved the Account Configuration page with a more intuitive tab structure:
- Data - Manage data collection and organization
- Agent and User - Configure agent settings and user access
- Reports - Customize reporting preferences
This update makes finding and managing settings easier with logical grouping, simplified navigation, and a cleaner interface. To access these changes, navigate to Settings > Account Configuration.