This glossary will help you understand the key metrics and terminology used in Impact Analysis. Use this reference to interpret dashboard data and communicate findings to your leadership team.
Definition
The percentage of a Segment's Productive Time that is Focused Time.
Calculation
(Focused Time / Productive Time) × 100%
Example
A Segment with 6.0 hours of Daily Productive Time and 3.0 hours of Focused
Time has a % Daily Focused Time of (3.0 / 6.0) × 100% =
50%.
Where to find it
Summary tab:
Package availability
Productivity Optimization
Workforce Management + Productivity Optimization Bundle
Definition
The row in the small table under each card on the Summary tab that
lists the two values being compared: Segment A's value and Segment
B's value for that metric.
Example
Under the Daily Productive Time card, A vs. B shows 6.2 vs. 5.8 (hrs).
Where to find it
Summary tab:
Package availability
Productivity Optimization
Workforce Management + Productivity Optimization Bundle
Definition
The share of a Segment's time spent in a category, application, or
site during the selected time frame. Allocation % shows where time goes relative to everything
else, rather than how much time was spent in absolute terms.
Example
If Segment B spends 8 hours in a new project tool out of 80 total
hours in the date range, the tool's Allocation % = (8 / 80) × 100%
= 10%. If Segment A shows 0%, the tool was not in
use before the rollout.
Where to find it
Technology Usage tab:
Package availability
Productivity Optimization
Workforce Management + Productivity Optimization Bundle
Definition
The average time of day that the Segment's workday ends, based on
the last registered activity.
Example
Segment A's workday ends at 5:30 PM on average,
and Segment B's ends
at 6:45 PM. Segment B's bar extends later in the
day.
Where to find it
Summary tab:
Package availability
Productivity Optimization
Workforce Management + Productivity Optimization Bundle
Definition
The average length, in minutes, of a focused session for each Segment.
Longer sessions mean fewer interruptions between stretches of focused
work.
Example
Segment A averages 14 minutes per focused session, and Segment B averages
21. Segment B has longer uninterrupted stretches of focused work.
Where to find it
Summary tab:
Package availability
Productivity Optimization
Workforce Management + Productivity Optimization Bundle
Definition
The average time of day that the Segment's workday begins, based
on the first registered activity.
Example
Segment A's workday starts at 8:30 AM on average
and Segment B's
starts at 7:45 AM. Segment B's bar begins earlier
in the day.
Where to find it
Summary tab:
Package availability
Productivity Optimization
Workforce Management + Productivity Optimization Bundle
Definition
The average hours per day a Segment spends
in collaboration, using meetings,
messaging, chat applications and other communication tools. It represents
teamwork, coordination and knowledge-sharing activities through digital
communication platforms.
Example
In the Productive Time Breakdown chart, Segment A's bar shows
30%
collaboration time, and Segment B's shows 22%. Segment
B spends less
of its productive time collaborating.
Where to find it
Summary tab:
Trends tab:
Package availability
Productivity Optimization
Workforce Management + Productivity Optimization Bundle
Definition
The average break time per day, in minutes, for each Segment.
Example
Segment A averages 48 minutes of break time per day and Segment B
averages 62.
Where to find it
Summary tab:
Package availability
Productivity Optimization
Workforce Management + Productivity Optimization Bundle
Also known as Productive Hrs/Day
Definition
The average hours per day a Segment spends on activity classified
as productive. Read it with Daily Screen Time to see how much of
the day is productive.
Example
Segment A has 7.5 hours of Daily Screen Time and 6.0
hours of Daily
Productive Time, so 80% of its screen time is productive.
Where to find it
Summary tab:
Trends tab:
Package availability
Productivity Optimization
Workforce Management + Productivity Optimization Bundle
Also known as Screen Time Hrs/Day
Definition
The average hours per day each Segment spends on a computer or device.
A higher value can point to longer workdays rather than better results,
so read it with Daily Productive Time and % Daily Focused Time.
Example
Segment A averages 7.5 hours of screen time per
day and Segment B
averages 8.4. Check whether Segment B's extra hour
is productive
time.
Where to find it
Summary tab:
Trends tab:
Package availability
Productivity Optimization
Workforce Management + Productivity Optimization Bundle
Definition
The gap between Segment A's value and Segment B's value for a metric,
shown in a small table under each card on the Summary tab. It uses
the same unit as the metric.
Example
Segment A has 6.2 hours of Daily Productive Time, and Segment B has 5.8.
The Difference is 0.4 hours.
Where to find it
Summary tab:
Package availability
Productivity Optimization
Workforce Management + Productivity Optimization Bundle
Definition
The average hours per day a Segment spends
in collaboration, using meetings, messaging, chat applications, and
other communication tools. It represents teamwork, coordination, and
knowledge-sharing activities through digital communication platforms.
Example
In the Productive Time Breakdown chart, Segment A's bar shows
50%
focused time, and Segment B's shows 58%. Segment
B spends more of
its productive time on focused work.
Where to find it
Summary tab:
Trends tab:
Package availability
Productivity Optimization
Workforce Management + Productivity Optimization Bundle
Also known as % Healthy Users
Definition
The percentage of users in a Segment whose utilization is within
(±) 20% of their Productive Hrs/Day goal. On this dashboard, Healthy
shows the percentage of users in a Segment who have a Healthy utilization
status.
Calculation
(Healthy users / Total users) × 100%
Example
A Segment has 40 users, and 28 of them are at a healthy utilization
level. Healthy = (28 / 40) × 100% = 70%.
Where to find it
Summary tab:
Trends tab:
Package availability
Productivity Optimization
Workforce Management + Productivity Optimization Bundle
Definition
The average hours per day a Segment spends multitasking, time characterized
by rapid switching between multiple applications. It represents periods
of handling multiple priorities or tasks simultaneously.
Example
In the Productive Time Breakdown chart, Segment A's bar shows
20%
multitasking time, and Segment B's shows 12%. Segment
B has a lower
share of multitasking.
Where to find it
Summary tab:
Trends tab:
Package availability
Productivity Optimization
Workforce Management + Productivity Optimization Bundle
Also known as % Overutilized Users
Definition
The percentage of users in a Segment whose utilization is more than
20% above their Productive Hrs/Day goal. On this dashboard, Overutilized
shows the percentage of users in a Segment who have an Overutilized
status.
Calculation
(Overutilized users / Total users) × 100%
Example
A Segment has 40 users and 6 of them are overutilized. Overutilized
= (6 / 40) × 100% = 15%.
Where to find it
Summary tab:
Trends tab:
Package availability
Productivity Optimization
Workforce Management + Productivity Optimization Bundle
Also known as % Underutilized Users
Definition
The percentage of users in a Segment whose utilization is more than
20% below their Productive Hrs/Day goal. On this dashboard, Underutilized
shows the percentage of users in a Segment who have an Underutilized
status.
Calculation
(Underutilized users / Total users) × 100%
Example
A Segment has 40 users and 8 of them are underutilized. Underutilized
= (8 / 40) × 100% = 20%.
Where to find it
Summary tab:
Trends tab:
Package availability
Productivity Optimization
Workforce Management + Productivity Optimization Bundle
Definition
Individual employees or contractors whose digital activity is being tracked through the ActivTrak Agent software. In ActivTrak, a "user" typically corresponds to a specific person whose work habits, productivity, and application usage are monitored and analyzed within the platform.
Key aspects of users in ActivTrak:
- Each user typically requires one license in the ActivTrak system
- Users are organized into teams for analysis and reporting
- User data forms the foundation for all productivity metrics
- Users can be assigned specific productivity benchmarks and goals
- User privacy settings can be configured according to organizational policies
Where to find it
Technology Usage tab:
Package availability
Productivity Optimization
Workforce Management + Productivity Optimization Bundle
Definition
The window between the Avg. Start Time and the Avg. End Time
of the workday, shown for each Segment on a time-of-day axis. A bar
that starts earlier, ends later or stretches longer shows how the
workday shifted.
Example
Segment A's Work Day Span runs from 8:30 AM to 5:30 PM, which is
9 hours. Segment B's runs from 7:45 AM to 6:45 PM, which is 11 hours.
Where to find it
Summary tab:
Package availability
Productivity Optimization
Workforce Management + Productivity Optimization Bundle