Admin Panel

ActivTrak’s workforce analytics help your teams work wiser—and this includes your Admins!

The Admin Panel is your command center for managing the ActivTrak platform. It surfaces the most important data insights, highlights areas needing attention and gives you quick access to essential configuration tasks—all in one place.

Designed for ActivTrak Admins, the Admin Panel (Home > Admin Panel) brings together account configuration, user management, and data quality monitoring in a single dashboard. This article walks you through each section and shows you how to use them to keep your ActivTrak account running smoothly.

Contents

• Enabling the Admin Panel
• Quick Actions
• User Health
• Pending Classifications
• Today's Top Users and Groups
• Best practices
• Learn more

Enabling the Admin Panel

After completing Guided Account Setup and ensuring at least one Agent is installed, the Admin Panel automatically becomes available as a homepage option under Home for all Admins and Configurators on your ActivTrak account.

Quick Actions

The Quick Actions bar at the top of the Admin Panel provides one-click shortcuts to your most common admin tasks. Instead of navigating through multiple menus, you can jump directly to the actions you need.

Available Quick Actions

• Install/Share Agent File
• Invite Team Members
• Create/Import a Group
• Create an Alarm
• Create a Goal
• Add a User
• Create a Schedule

Customize your Quick Actions

You can customize which actions appear in this bar to match your workflow. Click the three-dot menu to the right of the Quick Actions title, then select or deselect the checkbox next to each action to show or hide it. This is especially useful if certain actions aren't relevant to your day-to-day tasks.

User Health

The User Health card helps you monitor which users are actively reporting data and which ones haven't checked in recently. This is crucial for ensuring your analytics are complete and accurate. Hover over the Active (blue) or Inactive (red) sections to see the number and percentage of users in each category.

By default, the card shows user activity for the past 7+ days. To adjust this period, click the three-dot menu in the top right of the card, select Configure chart, and choose Last 3 days, Last 7 days, or Last 14 days from the Select Inactive Term dropdown menu. Click Set Inactive Term to save your preference.

Common reasons for inactivity include planned time off, computer hardware issues, Agent connectivity problems, or users who've transitioned out of the organization. Identifying these quickly helps you maintain accurate data and spot technical issues before they impact your reports.

For a deeper dive into user activity, click the   symbol to the right of the User Health title, and you will land on the Users page. Here, you can investigate Last Active Agent, First Activity, and Last Activity by user. To investigate Agent Health Status, learn more here.

Pending Classifications

Pending Classifications highlights websites and applications that haven't been categorized yet. Since unclassified activities don't appear in productivity calculations, this widget helps you maintain data accuracy and get the most value from your reports.

This card shows:

• Application or website name

• Category

• Status

• Duration

The total number of pending classifications is displayed in the top-right corner of the card. Applications or websites can be classified by Category or Status using the dropdown menus in the card. Once classified, the item immediately disappears from your Pending Classifications list and begins appearing in productivity reports and dashboards. For best results, review and classify items weekly to keep your data up to date.

Alternatively, click a row to open the Classification details page for that application or website. To navigate to the Classifications page,   click the   symbol to the right of Pending Classifications. For more information, see Activity Classification.

Today’s Top Users and Groups

The Today's Top Users and Groups card gives you a real-time snapshot of productivity trends for the current day. Use this to spot patterns, celebrate high performers, or identify teams that might need support.

Use the toggle in the top left to switch between Users and Groups. Use the chart legend to show or hide the different activity types:

Sort the data by Total or one of the three activity types using the dropdown menu in the top right corner of the card. Hover over the graph to view detailed activity data for each user.

For more comprehensive analysis with extended date ranges and additional metrics, click the   symbol or click into the chart itself to access the full Productivity by User report.

Best practices

Get the most out of your Admin Panel:

• Check weekly: Spend a few minutes each week reviewing inactive users and pending classifications to catch issues early
• Prioritize by impact: Focus on classifying high-usage items first for the biggest improvement in data accuracy
• Customize your Quick Actions: Hide actions you rarely use and keep only the ones that match your workflow
• Set appropriate inactivity thresholds: Adjust the User Health timeframe based on your organization's work patterns (3 days for daily check-ins, 14 days if you have flexible schedules)
• Use filters strategically: In Today's Top Users and Groups, filter by team or department to spot trends within specific groups

Learn more

• Activity Classification
• ActivTrak Agent Installation & Deployment Guide
• User Roles & Permissions in ActivTrak